My car took longer to fix than the timeline I was told. Each time I called, they said it would be a few more days. I received no notifications of any delays unless I called to ask. And because of how long this took, I am now out of hundreds of dollars that I had to spend on a rental car. On top of that, when I finally picked my car up, they tried to charge me for more than they quoted for the repairs. Luckily I kept the original quote they gave me, so they ended up giving me the correct price. When I got home, I realized the front bumper had a gap on one side - like it was installed crooked. But after everything that had already happened and after reading other reviews I decided it wasn’t worth it to take it back in to get fixed.
2/26/2022
Brent W. VERIFIED CUSTOMER
Vehicle Make : Dodge
None. Thanks
11/28/2021
Charles W. VERIFIED CUSTOMER
Vehicle Make : Honda
It was great! Everything looks good and they even cleaned up the inside of my car. Overall I am satisfied with the service.
10/6/2021
Patriece R. VERIFIED CUSTOMER
Vehicle Make : Mazda
My hood on my car we’re not close and it is red paint on my car where you repaired it
8/23/2021
Jean V. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
I enjoyed working with Clayton and Collision Works for my car repair/body work. My car looks great and the ‘team’ did a great job! The work was completed earlier than I thought and I feel they pushed to get it ready before the week-end… which meant a great deal to me.
Thanks so much!!!
8/8/2021
Kristy K. VERIFIED CUSTOMER
Vehicle Make : Toyota
My windshield wiper fluid hasn’t been working since I brought my car in for repairs. Otherwise, I was very pleased with the work done on my car!
7/15/2021
David S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service and also I sure did appreciate all of the updates on the on going progress of the job!!Keep up the good work and I will tell my friends and family about your great service!!????????????????????
7/8/2021
Robert M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I'm real happy with the man who was working with me and the insurance company he was very patient and helpful! And I'm well pleased with the word! My car looks better than it was before the accident! You did a good job
6/6/2021
Montressa J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Collison works repaired my car so that it was as good as new. They were very efficient. Their coordination with my insurance company was seamless. I was especially appreciative of their efforts to meet my schedule for an upcoming trip. I highly recommend Collision Works.
5/13/2021
Candee S. VERIFIED CUSTOMER
Vehicle Make : Ford
The service and the communication were outstanding! You put the Ford dealer to shame!Thanks for making my Ford Flex good as new!
5/6/2021
Lisa B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service and ready soon.
4/3/2021
Tina J. VERIFIED CUSTOMER
Vehicle Make : Buick
You guys were great to work with-communication was really good. I had to wait longer than I hoped, but I never had the feeling that it was because of any shortcoming on your part. Thank you!
3/20/2021
Grady W. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair is still not complete. And the door where y'all repaired, is not smooth. You can see a wave like appears when looking down the side of my truck.
3/13/2021
Ashley M. VERIFIED CUSTOMER
Vehicle Make : Honda
Communication
2/27/2021
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and communication! Thank you!
2/27/2021
Tina P. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for doing a great job and keeping me informed about the status
2/10/2021
Dana M. VERIFIED CUSTOMER
Vehicle Make : Kia
Wonderful experience. Polite and knowledgeable staff.
2/7/2021
Samantha R. VERIFIED CUSTOMER
Vehicle Make : Ford
Fast, friendly and professional service. Regular updates so I’m not wondering “what is happening.” Kim went above and beyond to help me, even with the rental issues the rental company failed to assist me with.