They were very patient with me when I couldn't find my keys. They were very friendly, knowledgeable. And courteous
3/2/2017
Steve N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great experience! from the reception, estimate to receiving my repaired vehicle back ahead of schedule.
3/2/2017
Tana P. VERIFIED CUSTOMER
Vehicle Make : Kia
Super friendly staff, great job with the repairs. The only part I was a bit put off about was the delayed text/email updates. I had already picked up my car and two hours later I received a text saying I could pick my vehicle up. Its not a big deal and every other part of my experience was a 10/10
2/26/2017
Andre B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repair on my vehicle was completed early than expected and it looked brand new.
2/24/2017
Brett D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Extremely professional and got the job done quickly. Much appreciated.
1/27/2017
Donald P. VERIFIED CUSTOMER
Vehicle Make : Ford
I had an excellent experience! From the super kind front desk receptionist to the efficient and clearly talented auto mechanics to the AMAZING office manager. I couldn't have asked for a better experience!!!
1/24/2017
Sherri C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Time frame given to have the car completed was five days later than anticipated. Communication regarding repair progress was sporadic. Received a text at 3:40 on ****/16 asking if I picked up the vehicle and I wasn't informed that the vehicle was ready to be picked up. My daughter received a text at 5:45 stating the vehicle was ready. When we call the shop no one answered the phone. Poor communication. This was not our past experience with your establishment. Past experience with your establishment was much better and we were kept abreast of the status of the vehicle's repair progress more frequently.
1/17/2017
Trevante A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you. You did a hell of a job
1/17/2017
Arthur A. VERIFIED CUSTOMER
Vehicle Make : Nissan
My experience with Joe Hudson's Collision was very positive. I was given an update on the repair process often. I was very please with the final product. Great job!
12/16/2016
Gerald H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Several things my vehicle was there more than 2 weeks drivers side window tint is stained wasn't there before they received my vehicle. Customer service have you waiting without giving you an answer on the smallest of questions that should have only taking an organized company **** min for the answer
12/16/2016
**** C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service and timing was great. Picking up my vehicle was also smooth. The work was excellent and i'm very pleased my truck is back to normal. Thanks
12/11/2016
Jeffrey A. VERIFIED CUSTOMER
Vehicle Make : Dodge
My truck came back with three dents in the hood. It is scheduled to go back into the body shop on Monday next week.
11/23/2016
Jacqueline M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with the professionalism of Steve and how smoothly the entire process went.
9/17/2016
Israel B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything looked good!
8/24/2016
Sherri E. VERIFIED CUSTOMER
Vehicle Make : Buick
I love the way the technicians kept me in the loop on the progress with the vehicle repairs. I also appreciated being able to leave the rental at wards. That eliminated me having to figure out how to get my car home and the rental back to Enterprise. Everyone I spoke to at Ward's, especially my adjuster, was friendly and knowledgeable. I have always had all of my repair and maintenance needs done at the dealership where I purchased my vehicle. Now that the warranty has expired,I can for see myself coming to Ward's. Job well done team Ward's!
8/19/2016
Philip K. VERIFIED CUSTOMER
Vehicle Make : Kia
They did a good job on my car
8/10/2016
Richard G. VERIFIED CUSTOMER
Vehicle Make : Fiat
Very professional and caring.
7/13/2016
Valerie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff is a super team, Steve is awesome! I enjoyed doing business with such a professional Business.
6/25/2016
Keisha P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
n/a
6/25/2016
Gary P. VERIFIED CUSTOMER
Vehicle Make : Mazda
When I first got to Wards, I had service with a smile from the receptionist. I was then sent to talk to the person who was to do my estimate. He carefully went over every detail with talking to me about my car and also the details about my estimate and how long it would take. The rental a setup was nice and handled very well. I would recommend to anyone that needs their fixed for body work to go to Wards.