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Real Reviews from VERIFIED CUSTOMERS
Lana D. VERIFIED CUSTOMER
Vehicle Make : Kia
They always take great care of us.
12/29/2017
Jeff B. VERIFIED CUSTOMER
Vehicle Make : Acura
They were great I will recommend them to my friends and associates
12/26/2017
Larissa R. VERIFIED CUSTOMER
Vehicle Make : GMC
Roger was phenomenal. He kept me updated every other day on the progress, was very personable and professional. Very happy with the work on my car and will return for any future Auto body needs! Thank you Abra!
12/24/2017
Mark S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fasr, great customer service & communication. Car in and out <6 day.
12/24/2017
Biatriz G. VERIFIED CUSTOMER
Vehicle Make : Suzuki
I wish it wouldn't have took as long as it did but understandable! Thanks for the great work and customer service!
12/22/2017
David C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
This was our second time working with Jason at ABRA and he’s great! ABRA takes pride in their work and thei customer service at the Ogden shop is fantastic. Jason is top-notch and does a wonderful job.
12/15/2017
Ann &. VERIFIED CUSTOMER
Vehicle Make : Subaru
I found Roger to have too abrasive a personality to be working with the public. He did get the job done, however I feel that some kindness and compassion would have gone a long way in my giving a better review. He called saying our vehicle was ready for pick up, then informed me we needed to pay as the insurance check was coming to me (this was news to me). So, I paid. (The insurance check arrived that day in my mail). So, ok. Secretary wanted me to sign saying non-OEM parts were okay. When I declined, the manager (?) attempted ad nauseum to convince me that non-OEM parts are essentially "the same" as OEM. Our conversation was needlessly drawn out. I wanted my car to be exactly the same; clearly generic parts do not fit that description. Non-OEM windshield was ordered but they caught and corrected that mistake. I think I trust them? But the hard-sell of non-OEM parts left me wondering if that is their big money maker? Overall to everyone: Just show more kindness and compassion. If you are on the phone, somehow please acknowledge my entrance. Do not act incensed that I ask for a time estimate--I realize it is a soft prediction dependent on many things! Positives: they worked with the insurance companies, got the job done. Called for my car rental. Complementary hot beverage selection in waiting area.
12/15/2017
Mayra G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Had the best experience with ABRA. Jason our representative kept me up to date on everything,that was going on with my vehicle,not to mention that they keep in touch 3 times a week!!! Awesome service.
12/15/2017
Rick K. VERIFIED CUSTOMER
Vehicle Make : Ford
I'm happy y'all have a sense of humor. Kept me updated and did a great job on my truck.
12/15/2017
Kriss W. VERIFIED CUSTOMER
Vehicle Make : Toyota
My truck still had a dented hoid and it haf new scratches down the passenger side. Truck had to go back
12/12/2017
William N. VERIFIED CUSTOMER
Vehicle Make : Lexus
You we're able to do are estiment and get us in and out in less then 3 days and the work looks great they even took me in to the rental cars office to pick up my rental since enterprise said they can are rental and the insurance company would not provide a car they said they don't do that for these type clams who know
12/8/2017
Mckinlee W. VERIFIED CUSTOMER
Vehicle Make : Mazda
You guys did a great job on my car and roger was awesome to work with. Thanks so much.
12/7/2017
Rikki L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I first came in completely frustrated and overwhelmed because I was involved in an accident. Abra kept me updated by text message and Jason kept me updated over the phone. Coming to pick up my vehicle was a more enjoyable experience. Thank you so much for the amazing customer service and a job very well done. My car looks amazing! Thank you so much again!
12/7/2017
Stephen H. VERIFIED CUSTOMER
Vehicle Make : Kia
They did an amazing jobs!!! Job was done very quickly, very accommodating, and my car was super clean when I picked it up. I am very satisfied with Abra and will for sure use them in the future and recommend them.
12/6/2017
Jedediah J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Roger was very straight forward and polite. The lobby was very intimidating and made my heart sink. Repairs were great! Loved the detail of the interior. Communication was pretty good... Some of the updates were too generic. Overall well done! I left you a good Google review! Thank you!
11/22/2017
Lisa G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I really appreciate that they cleaned up the inside of my car as well. Thanks!!!
11/19/2017
Lyle M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very satisfied they made sure I was happy. Thai you very much for everything. Your employees are great.
11/19/2017
Keri W. VERIFIED CUSTOMER
Vehicle Make : Dodge
I think A BRA did a really good job. They were very nice to work with and professional. Thank you for fixing my truck
11/18/2017
Auto Source. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was great we were very impressed
11/17/2017
Jared F. VERIFIED CUSTOMER
Vehicle Make : Buick
Great job as always
11/17/2017