Friendly staff. Text messages a bit wacky and confusing
2/20/2018
Karen M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service
1/27/2018
Sonnie S. VERIFIED CUSTOMER
Vehicle Make : Honda
The communication break down during our repair experience was very disappointing. Whaley's made up for the difficult experience at the end and the van looks great. Our van was given an original finish date of ****/4 and we didn't get our van back until ****/23. We understand that things come up, but it would have been a good/even great experience if we were communicated with throughout the process
1/24/2018
Taylor K. VERIFIED CUSTOMER
Vehicle Make : Jeep
I appreciated the care I got from Whaley Body Shop. I felt the prices were rather high considering what was done but I did think the technicians did a good job. Initially I was told a shorter timeframe in which my vehicle would take but it took longer. That would be my only suggestion, to be more timely or consistent with the timeframe provided.
1/11/2018
Lori R. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for your wonderful customer service and a job well done. Very pleased with the work on my car.
Lori
12/22/2017
Joe F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job
12/22/2017
Victoria F. VERIFIED CUSTOMER
Vehicle Make : BMW
Honest, trusting and top notch work. Thank you!
12/12/2017
Alan K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks to everyone at Whaley's for an OUTSTANDING job!
I've never encountered any higher degree of professionalism when dealing with a company.
Hopefully not, but if I ever need the services of an auto body repair facility, I wouldn't think of going anywhere else.
Be assured that I will be a "walking, talking billboard" for your company.
Alan K
11/18/2017
Howard R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not ready to comment at this time.
Was not returned on time; did a poor job of keeping me informed as to delays.
11/17/2017
Emily P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service and done on time!
10/17/2017
Steven F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything looks nice. Ac making odd sound in dashboard like something loose or motor making notice when ac on. Steve franklin
10/1/2017
James R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your staff was very wonderful, and work to make sure I was back rolling in a timely fashion, the truck looks great.
9/26/2017
Sarah P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great folks!
9/26/2017
**** F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was so impressed with the service! Y'all went over and above with washing my car and vacuuming the inside. I will refer everyone to y'all! Thank you!
9/11/2017
Patricia B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
No one asked me to check my car to see if everything was okay. Late yesterday I was showing someone where I got hit. Someone used white paint to cover an area and it doesn't match the paint. The time whaley's worked on my car, Someone walks me out to inspect the car they told me they wash the car before retuning the vehicle o the owner. No this time, I could hardly see out the windshield from all mess on it plus the birds had pooped on. I was going to take it to the car wash but I noticed the antenna did not go all the way down. My trunk looks like someone had gone in and disconnected the antenna when they replaced the panel. I would greatly appreciate it if Tom would call me about these matters. I am very short and cannot reach to clean my windshield.
Patricia B
8/19/2017
Sylvain L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Always staying in touch!
8/13/2017
Carolyn W.. VERIFIED CUSTOMER
Vehicle Make : Subaru
I like the email updates, and am pleased with end product. Thanks for all your help.
Carolyn Callighan
8/5/2017
Monika H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a great experience with you guys! The work was done quickly, professionally, and there were no surprises with time or money. I would highly recommend your body shop to anyone, and use you again myself for any future needs. Thank you!
7/17/2017
Jamia R. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for repairing my car. Wonderful and professional service!