My work was not completed on date promised. Was not notified until 3:00 pm that 4:00 promised complete time was not going to happen. I was already enroute and fighting traffic to get there on time. Required me to change lots of logistical arrangements. Then when I picked up car, there was a waxy film on all my windows, which I now have to bring car back for inspection. The work that was completed was done well, but not being done on date promised was an issue.
12/10/2015
Bill S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the awesome repair work,and the detailing which was unexpected also all the employees I had contact wirh were professional and well informed.thank you Tom Nolan and nickey the receptionist,and everyone else who helped repair our huge investment!merry Christmas and have a great year!
12/9/2015
Joan O. VERIFIED CUSTOMER
Vehicle Make : Lexus
Perfect job AND a thorough cleaning inside and out! Didn't expect that. Thanks!
12/6/2015
Lou L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Terrific job. Tom Nolan was pleasant to work with, He was polite and knowledgeable. The repair was carried out on time and on budget. He walked me around the repair afterward to show me what had been done. I highly recommend Schoonover.
12/5/2015
Don K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The results were factory spec.
Great job guys
11/30/2015
Carolyn M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciate the care and follow through with Tom Nolan. It is helpful to have one person in charge and available to talk with. Thank you!
11/26/2015
**** S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so much.
Tom is very kind and is a handy man.
11/20/2015
Gary S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I especially appreciated that the car was cleaned so well - especially the interior!
11/19/2015
Debbie T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great place to go with great service and great prices!
11/18/2015
Megan H. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks amazing after picking it from shoonover! I was so impressed with all the extra work they put into cleaning my car and making it look brand new!
11/14/2015
Karen T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the time they took to look at my car and discuss the repairs. The work was very well done. I have been a customer before and would definitely recommend you to others!
11/14/2015
Bonita B. VERIFIED CUSTOMER
Vehicle Make : Honda
I loved how my car looked when Schoonovers finished it! You always do exactly what you say you will do, and on time.
It is apparent that you care very much about your reputation and about customer satisfaction!
Thank you!
11/14/2015
Fredy C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for the good service,very punctual and professional.
11/13/2015
Stacie H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for always keeping me up to date on my vehicle repairs, being up front and honest, listening and caring. I will forever bring any vehicle repair to you and have already highly recommended you to many. Thank you for everything!
11/11/2015
Louis/jodi S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good communication and customer service during every step of the entire process. I will continue to do my business with you. Job well done.
11/10/2015
Carol L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great communication. Re car repair: looks like new and runs as before. Thank you
11/7/2015
Prem K. VERIFIED CUSTOMER
Vehicle Make : Toyota
good job done.
11/6/2015
Shirley M. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are the best and I would not hesitate to refer my family members or my best friends/neighbors to you because of the excellent job you have done for me. Keep up the good work and thank you so very much.
Shirley M
11/5/2015
Don W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Hi Mike,
My dear wife does not like our repair job
We need to do more repair work so let me know when we can get together and discuss further repair.
Don W
11/3/2015
Denise C. VERIFIED CUSTOMER
Vehicle Make : Ford
Schoonover's was great about keeping me up to date on the progress of the repairs and Tom Nolan was great to work with as he explained to me several times what needed to be done as the work was being done.
Thank you