Everyone was very helpful, from Tom Nolan to Nickie at the front desk. My options for the repairs were explained clearly and completely. It was a very smooth process from dropping off the car and getting my rental car to the pickup. Thanks to all for being so friendly and efficient. The car looks great and was cleaned up beautifully.
10/13/2017
Cameron N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very happy with the work, my truck looks better than it ever did before. I will refer everyone to Schoonover from here on out. Thank you guys!
10/11/2017
Pat S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Looks beautiful! You would never know there had been body damage..
10/11/2017
Josh L. VERIFIED CUSTOMER
Vehicle Make : Honda
**** minor issue. The car was not actually totally locked. This was due to a factory function of the drivers door with this 1997 Honda Accord LX. You can not lock the drivers door while it is open. This is to prevent you being locked out of the car. You have to close that door to have it lock. You can lock that door when shut manually, with the key or the remote control for the after market key less entry. Also we never talked about exactly where the keys I left with you would be left. I found them quickly.
I was surprised to see that the bent trim/metal window edge was bent back to a normal position. I also was not sure as I had for got to advise where all the screws were located. Your workers figured that out and put the door panel and interior trim back on. That was great to see. Thanks a lot. I have not yet tested the function of the window do to the cool outside temps @ about 6 pm when I got to my car. I will test it tomorrow some time. I do not expect any issues though.
Also thanks for the calls about State Farm giving you some trouble over my claim. I am going to talk to my agents office and let them know about the issues with my glass coverage.
Thanks again, Josh L
10/11/2017
John David. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs done in timely fashion. The Ford looked great. Thanks for everything!
10/10/2017
Kathy M. VERIFIED CUSTOMER
Vehicle Make : Ford
My vehicle had alot of hail damage and was in your shop for 5 weeks. I really appreciated the timely updates as to the progress of the repair. I would definitely recommend Schoonover to anyone who needs repair work.
10/5/2017
Jim R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job with pointless dent repairs!
9/29/2017
Penny/tim G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fantastic job and service!
9/29/2017
Roger B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Took a long time to complete. Two weeks to bring in . Than insurance company took a week to get back to them when they found more damage. But the work was a good job
9/27/2017
Kathy L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very easy people to work with, they were helpful and accommodating.
9/23/2017
Jason/melissa G. VERIFIED CUSTOMER
Vehicle Make : GMC
My vehicle looks amazing after the severe hail damage. It looks brand new. I also appreciated all the updates.
9/22/2017
Tom/jacqueline O. VERIFIED CUSTOMER
Vehicle Make : Toyota
My windshield looks great. Nikki was friendly and professional. I understand wanting to wash/detail the vehicles for the customer but it was over 3 hours and my car still wasn't ready. I understand getting busy etc. but if I'd known how long it was going to be I would have made a much earlier appointment. Still would recommend you to others.
9/21/2017
Harriet O. VERIFIED CUSTOMER
Vehicle Make : Subaru
I liked getting email updates on how the work was progressing
9/16/2017
Micheal/veronica M. VERIFIED CUSTOMER
Vehicle Make : Kia
Nicely done. Appreciate the daily updates.
9/15/2017
Lynn H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Alignment was checked, but not done. I guess it was very minimally out, so that's okay. The front window was supposed to be replaced, but that wasn't done. The work that was completed is beautiful!
9/14/2017
Robert C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Always great to deal with Schoonover Bodyworks. Team is definitely comes to mind
9/8/2017
Zua V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job looks well done. There was what looked like moisture inside of the left taillight but was told if we see it again take a picture and send it in. Our tech will order a new one and put it in. I like knowing things will still betaken care of even after the work is done.
9/5/2017
Mark E. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was thrilled with the body repair as well as the detailing, a nice surprise! Great job!
8/31/2017
Sandra H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks perfect and appreciate the frequent updates and communication as well as the courtesy of providing me with a loaner vehicle.