Pat is the best! He sent me updates and kept me in the loop and I felt respected and appreciated. As a 20 something female, car maintenance and repair shops can have a tendency to not provide as much detail to me as they assume I don't know much about cars. Pat gave me the exact information I was looking for about my repairs without "dumbing it down" too much. Awesome customer service and very pleased with the body work, as well. Overall great experience.
5/18/2018
Gayland B. VERIFIED CUSTOMER
Vehicle Make : Buick
I was well informed and timely also, regarding the repair status of the vehicle. The work was completed one day ahead of schedule, which was very appreciated .
5/17/2018
Dave/cathy C. VERIFIED CUSTOMER
Vehicle Make : BMW
Second car I have had repaired by you guys- both look perfect- great job!!
5/16/2018
Jane R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The work is amazing and speaks for itself. Mostly I appreciate the incredible customer service. You make the entire process easy and comfortable. I especially liked the emails I got with updates. So great!
5/15/2018
****/laura J. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent as always
5/9/2018
John H. VERIFIED CUSTOMER
Vehicle Make : Ford
Work done on time, great result and reasonably priced.
5/5/2018
Kathleen S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Nicki is great and I loved my really clean car, thank you!
5/3/2018
Brian G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Only suggestion I have is to improve the clarity of the email updates from the automated system. They seemed to create more when ions than they answered at times, so they didn't necessarily create an efficiency.
5/2/2018
Karin T. VERIFIED CUSTOMER
Vehicle Make : Toyota
So far it looks and sounds good! Thank you! Karin
4/28/2018
Laura/lee S. VERIFIED CUSTOMER
Vehicle Make : Ford
Tom did a great job, again, handling our issue.
4/28/2018
Julie W. VERIFIED CUSTOMER
Vehicle Make : Toyota
You all did a great job. Appreciated everything you did. Exceeded expectations. Will recommend the shop to anyone.
4/27/2018
Tim F. VERIFIED CUSTOMER
Vehicle Make : Jeep
The attention to detail really shines in all aspect of your company keep up the good work.
4/26/2018
Amadou T. VERIFIED CUSTOMER
Vehicle Make : Ford
The paint job does not look good. Does not have the same mirror finish like the rest of the car. Paint looks ruff and and not smooth like the rest of the car. Was told I would not be able to tell that it was ever painted. I can for sure tell it was painted. Had our black Honda done at abra and when they finished you couldn’t even tell.
4/25/2018
Ross V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding Work. Fast completion time. I will be using and recommending Schoonover to any and all I meet.
Ross V
4/21/2018
Steven B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks great. Thanks for washing my car, including the matts! Tom was very helpful and even took me back into the shop to explain the issues with my vehicle.
4/21/2018
Don S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Professional, personal service all the way.
4/20/2018
Jill O. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent work as always!!
4/20/2018
Holly A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciate the exemplary customer service that I received at every step of the way. From the first call to get an estimate to the final pick up everything was perfect! Thank you!
4/18/2018
Kate L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very personable staff.
Repair done in timely manner.