Bill did a great job explaining the issue and what he did to fix it. Nikki is always friendly and helpful.
2/20/2021
Jon L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very professional, courteous service!
2/19/2021
James M. VERIFIED CUSTOMER
Vehicle Make : Ford
Very happy telling all my friends about the great work
2/18/2021
Craig O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Helpful and courteous staff
2/17/2021
Bill/kay M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Greatly appreciate the extra personal care in notifying us of item (wife's rosary) left in your vehicle. Personal care and attention is better than any sales/marketing effort. Its proof you care about your customers!
2/7/2021
Steve O. VERIFIED CUSTOMER
Vehicle Make : BMW
Would not change a single aspect of the entire process-from quote to delivery, from receptionist to the mechanics. Text updates were borderline too much, but I didn't need care back in a hurry, but if you did, the realtime updates would be more valuable.
2/5/2021
Kim/alexander S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Pat is great to work with! I did have an issue with the rental car company, but Schoonover's helped me resolve the issue.
2/4/2021
Curt B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looks like new.
2/4/2021
Micheal P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm sorry, I am not sure if my original response was recorded as this solicitation reads very closely to what I was queried with just after picking up my vehicle.
I certainly appreciated the work of your team, the insurance guys were stallers and didn't seem to care about fixing the problem as slowing things down so that was a nuisance.
I certainly appreciated the added benefit of picking the car up cleaner than when I dropped it off. Of course I expected the body work to be completed but it was a very nice surprise to see how well they treated the inside of the car as well.
2/1/2021
Colleen O. VERIFIED CUSTOMER
Vehicle Make : Acura
I appreciated how fast I was able to get my car in and completed. I have used Schoonover in the past and have always had a great experience. Always prompt, great customer service, and excellent work. Thank you.
1/25/2021
Kurt B. VERIFIED CUSTOMER
Vehicle Make : Saturn
Great service - attention to detail.
1/22/2021
Susie S. VERIFIED CUSTOMER
Vehicle Make : GMC
My envoy looks great, the body repair turned out just right, Pat and his repair group did a great job. Love coming into Schoonover as everyone is so courteous. I will continue to promote Schoonover‘s and will continue to use your service that you provide. Thank you and thank you????
1/21/2021
Anne D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you so much for all your help and service!
1/13/2021
Daniel T. VERIFIED CUSTOMER
Vehicle Make : Ford
Already discussed with Mike
1/2/2021
Tonmoy D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate that they provided a complimentary free car wash coupon since we needed to visit there again. :)
12/31/2020
Lucian B. VERIFIED CUSTOMER
Vehicle Make : GMC
The repairs were done great but the timing was too long, took 15 days ....I had to get a rental car for 15 days
At the time of quoting I been told it vwill take one week
12/31/2020
Jackie/terry P. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank you!
12/25/2020
Steve W. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work installing side moldings on my new Honda Accord. Nice to have a shop you can trust will do quality work. My compliments to the installer.
Steve
12/5/2020
Daryl N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service, repair to my car , communication and followup