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Real Reviews from VERIFIED CUSTOMERS
Sirak T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work, good customer service, every update all in all I really recommend everyone to experience good service with quality work at cooks collision. Thank you everyone. My car now looking brand new. 5 ??
8/4/2018
Kafui S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Cooks Collision did an awesome job!!! My car looked so good
8/2/2018
Audrey M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Truck looks great and was offered a free car wash. Thank you!
7/18/2018
Rodney E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The staff was very professional from intake to delivery. The car was perfect when we picked it up and the staff was very focused on our complete satisfaction. I will recommend Cook's to anyone looking for a quality body repair shop.
7/17/2018
Helen T. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service and the repairs were done well! Excellent communication and Jonathan was a pleasure to communicate with!
7/14/2018
Murali B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good work.
6/30/2018
William M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Armando was very thorough and attentive to needs of customer. Thanks
6/28/2018
Wendell O. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for taking care of my truck and the parts that needed to be fixed. But, you guys went beyond and made sure that the overall "health"of my was in tip top shape. Thank you for taking the time and the care to ensure that the quality and craftsmenship speaks for itself.
6/12/2018
Rafael H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people at cooks collision make the process so easier and I will be comming back if I ever need collision repair.
6/12/2018
Tariq Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good
6/2/2018
Marilyn G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great place! I experienced great customer service from the Fremont location receptionist all the way to the receptionist in Santa Clara along with Jonathan Theyer and the person who backed him up while he was out on lunch(I forgot his name), but he was great help! Excellent repair on my car. Thank you so very much. I will definitely keep Cooks Collision in mind and will highly recommend it.
5/31/2018
Jeniffer W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Work was quality. Customer Setvice was excellent. Only concern is for worker’s health safety and would recommend use of masks in shop areas to protect health and future health of your staff. If you can smell it, you are breathing it into your lungs. Best wishes, Rev. Jeniffer Ruth Wellington
5/26/2018
Jose T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Hi - Jonathan was great to work with, professional and kept us up to date during the whole process of car restoration. Tiffany, the Receptionist was very professional and helpful as well. We also appreciated the transportation to and from the Santa Clara location. Thank you to the Cook's Team in Santa Clara! - The Tarazons
5/18/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Armando was great and kept us updated on the status of my car all throughout the repairs. The team did an excellent job on my car, it looks great!
5/12/2018
Carol H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service and communication.
5/4/2018
Olden S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The entire experience was friendly & professional, Armando was very helpful, he kept me updated & informed throughout the entire repair process. I wouldn't even consider taking my vehicles anywhere else but Cooks should I ever have the misfortune of another accident!
5/2/2018
Crisanto C. VERIFIED CUSTOMER
Vehicle Make : Honda
they were very helpful! especially when it comes to updating me about the car. Also, they finished days before the estimated date which was nice!!!
4/28/2018
James M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone was very nice and professional. They made the experience as efficient and painless as possible. Armando and Tiffany were a pleasure to work with.
4/23/2018
Kathiann R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Cooks Collision is PHENOMENAL. From the initial inspection by Armando in Fremont, to constant progress reports from Jonathan in Santa Clara, we were filled with confidence. They coordinated the rental car pickup and delivery, handled all communication with the responsible insurance company, and even delivered the car 3 days early. They treated our car as they would a family member's - not a dent, rattle or squeak was left, it was clean inside and out, delivered in pristine condition - even a rust spot on a door and scraped bumper were touched up. On a scale of **** to 10, this company is a solid 15.
4/9/2018
Kyong W. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repair service was excellent from start to end. Thank you.
4/5/2018