The whole experience was great from beginning to end
8/22/2021
Milton D. VERIFIED CUSTOMER
Vehicle Make : Toyota
You do outstanding work
7/30/2021
Alan G. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent work. Done ahead of schedule
Thanks
7/24/2021
Lynn B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Service with a smile!
7/15/2021
Kymberlee D. VERIFIED CUSTOMER
Vehicle Make : Ford
My car was perfect when it was returned to me! The color of the door matched the rest of my car and the job was completed ahead of schedule!
7/1/2021
****G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, thank you!
6/13/2021
Elise D. VERIFIED CUSTOMER
Vehicle Make : Honda
Fixed my car and communicated with me through the whole process. Were very kind and helpful anytime I had questions.
6/11/2021
Theresa O. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
The staff was friendly and helpful. My car was fixed faster than I thought. I would use Lithia again.
6/10/2021
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jeff was was on time and did exactly what he said he was gonna do. He was very professional through the entire process. The guys in the shop did a above satisfactory job. I will always recommend these guys.
5/25/2021
Mark H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Work is top notch tho there was an issue with the repair time estimate and took more than a week and became an issue with our daughter needing the vehicle to travel for work and they had her vehicle for 9 days and was supposed to be 4-5 and no one contacted to make me aware things were going to take longer. The car was promised done and returned by Thursday no later than Friday so I called Friday lunch time and was told the car had scratches in the paint when they were putting door back on and not going to be done I was not pleased as this would create a huge issue as they had no liner car and the car rental would not allow my daughter to drive a car I rented as she is under age limits . Anyhow the body shop decided they could have the car ready by 5 pm Friday eve after all probably bc I was very annoyed anyhow they came through when they needed to in the end so I am satisfied and the repair work was done correctly and has a life time guarantee which is excellent deal
5/23/2021
Ada S. VERIFIED CUSTOMER
Vehicle Make : Ford
no thanks
5/7/2021
Juan C. VERIFIED CUSTOMER
Vehicle Make : Ram
Don’t get me wrong you guys did quick fast & easy to deal with work , you didn’t have my waiting to long for the Insurance, staff was friendly & easy to work with & even went above & beyond to get the truck recalls done , but I would say 9.5/10 satisfaction , that .5 was because you guys forgot to change the light bulb on the light bar above the rear window when I specifically pointed that out & was told it would be repaired while picture were being taken for Insurance purposes , but other than that amazing service????????
5/6/2021
Scott S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Broken driver door lock
5/5/2021
John S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work
4/30/2021
Brett B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome communication about the status of the repair and was done ahead of schedule.
4/28/2021
Kathryn L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very nice experience from start to finish.
4/24/2021
Rhonda E. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys are great, but my bumper was not put back on straight. The drivers side is a half inch higher than the passenger. Other than that can't tell I had a dent.
4/17/2021
Rita R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great customer and excellent work. I’ve been waiting to hear back on estimate for getting my hood repainted?. It’s weathered and dull. Rita R
4/17/2021
**** S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very expedient in getting answers and processing the paperwork.