I know when I bring a vehicle of mine in to get repairs that I will be treated very respectfully and will receive the highest quality of repairs.
1/24/2016
Caelin E. VERIFIED CUSTOMER
Vehicle Make : Ford
Great work and timely service my every need wasn't just met it was far superseded !! Thank you so much
1/14/2016
Carol F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Impressed !
1/14/2016
Fred W. VERIFIED CUSTOMER
Vehicle Make : Ford
It took forever. It was originally delivered with the Bumper crooked with a huge gap. New used headlight wash all yellowed and hazy. Did not match original equipment headlight on other side. Numerous piece-meal attempts to get bumper straight, when all it required was to order and replace ALL the mounting brackets the FIRST TIME. Instead you had my vehicle out of commission forever. I should not have had to come in, week after week, to tell you how it should look. It should have been right the first time.
The paint work is still not correct. I need to "bring it by" to have them work on the fender and hopefully make it look right.
1/14/2016
David C. VERIFIED CUSTOMER
Vehicle Make : Saturn
I understand how hard it was for you to find the parts for my Saturn. I didn'r realized it is so hard to find the parts for it. You guys persevered and eventually got the right parts. Once you got them, you did a good job.
12/20/2015
Dennis M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
issue's with rental car from enterprise was the only issue.
11/20/2015
Jody B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very satisfied, great service.
11/18/2015
Travis G. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for fixing my car in a timely manner.
10/29/2015
Marcy T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
All looked fine when I picked up the car. I don't have passengers in the back seat often, but recently discovered that the locking system on the door that was repaired does not work, so a passenger in the back driver's seat can't get out unless the door is opened from the outside. I am dropping the car off at Lithia VW for the period of October 14-November 14, and am hoping that you can fix this during that time.....I called and set up an appointment, and they will be contacting you. thanks. Marcy
10/7/2015
Monica V. VERIFIED CUSTOMER
Vehicle Make : GMC
My driverside door makes a terrible noise everytime I open it.
9/26/2015
**** C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car wasn't ready when we hoped it would be. We needed to make several calls, checking on progress. Car, itself, looks excellent. Just felt communication from the office could've been a bit better. No biggie.
9/15/2015
Erlene H. VERIFIED CUSTOMER
Vehicle Make : Ford
Way to go team!
9/1/2015
Christopher W. VERIFIED CUSTOMER
Vehicle Make : Jeep
My Jeep looked like new when I got it back. Your repair was quick. We are very satisfied with your service.
8/27/2015
Michael V. VERIFIED CUSTOMER
Vehicle Make : GMC
Scheduling was easy. I was kept updated daily. The work looks great. There was one minor rattle after that was fixed in five minutes when I bright it back. All went very well
8/25/2015
Cornelia M. VERIFIED CUSTOMER
Vehicle Make : Nissan
the truck seemed well repaired at first, but a few days later, the door lock started sticking, and I couldn't get in the driver's side door. I've since found that if I don't shove the key all the way in that I have no problem. but the lock has tilted more and more, there's a tear in the door vinal that wasn't attended to, small but as the car gets older it will split...for a while the window really scraped but it has settled down. and there's something I can't quite recall that is a minor problem with the wind stripping. oh, and the front fender is a little out of alignment. all minor issues I and the truck can live with, but the 2nd week had me worried. the truck has shaken most of it off, but it would have been nice not to have gone through that. I would come back if I needed another repair. unless it's an absolute fiasco that is based on carelessness, I always give people a second chance. I would prefer never to have another accident, though!
best, Cornelia
8/1/2015
Larry M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job and excellent service.
Thank you,
Larry McPheeters
7/22/2015
Ronald O. VERIFIED CUSTOMER
Vehicle Make : Toyota
You all were very professional, did exceptional work, (I should have painted the whole truck to match the excellent job you all did where the repairs where done!!) Super fast turn around time also. Lithia, you exceeded all my expectations and I will recommend you to anyone I know of that is need of body work!! Much Mahalo!!
6/19/2015
Kemp P. VERIFIED CUSTOMER
Vehicle Make : Dodge
There is one flaw on the side of my vehicle that was repaired, the color matching is excellent! I do not care for the shiny "tire black," just not what I do! That will vanish in time. Nice job. I will recommend your body shop to those I know.
5/30/2015
Paja R. VERIFIED CUSTOMER
Vehicle Make : Buick
The only way the service could have been improved was to do it faster (it took several days to complete the repair) - but I wasn't in a rush so it wasn't critical this time.