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Real Reviews from VERIFIED CUSTOMERS
Douglas H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our car looks better than it did before the accident! Excellent work, excellent service! Thank you, from two very pleased customers.
11/1/2017
Dixie W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car was completed on time. The people we talked with were very friendly and answered all of our questions. We are very pleased with the work.
10/30/2017
Scott E. VERIFIED CUSTOMER
Vehicle Make : Ford
I am extremely happy with the work Lithia Body & Paint did on my truck and I would recommend them to anyone needing work on their vehicle!
10/30/2017
John A. VERIFIED CUSTOMER
Vehicle Make : Ford
Best body shop team in all of Oregon. Thank you for all that you do!!
10/28/2017
Darrel J. VERIFIED CUSTOMER
Vehicle Make : BMW
Work and customer service both excellent. Steve Potter is a pleasure to deal with!
10/28/2017
Carolyn B. VERIFIED CUSTOMER
Vehicle Make : Ford
Considerate, kept us updated, fine work, Tami was very good and had exceptional customer service skills.
10/28/2017
Jean A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, good work & finished ahead of schedule
10/27/2017
Bonnie M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Tami was very nice.
10/26/2017
Cynthia G. VERIFIED CUSTOMER
Vehicle Make : Honda
Courteous,friendly, and professional experience.
10/20/2017
Karalee W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service and quick to fix my car!
10/14/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Poor communications during the process, Failure to perform corrections correctly, Rework required
10/5/2017
Carlee J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I told the gentleman I set my appointment up with that a ticking noise started after my accident. He informed me that it would be looked at and if it could not be proved to be accident related he would let me know so I could get it fixed without usuing insurance. The ticking noise is still present and louder than before. There was also a small dent on the bottom of my passenger side door frame. Other than that, the repairs look good and the ladies of the customer service were great. Tami also kept me updated the whole time.
10/5/2017
Bozeman.,coy &. VERIFIED CUSTOMER
Vehicle Make : Dodge
I'm very satisfied with my truck and how the office staff treated me
10/3/2017
Mother Kypriane. VERIFIED CUSTOMER
Vehicle Make : Honda
Beautiful job! Looks like nothing ever happened to the van Thanks a lot!
10/3/2017
Ryan H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Steve Potter is awesome to work with. He goes above and beyond when it comes to making sure customers are satisfied. Thanks Steve!
9/30/2017
Joshua Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was amazed at how well the repairs were done on my vehicle. You could not even tell where the damage was done at. I am very pleased at the final outcome of my car. Thank you.
9/16/2017
Karen B. VERIFIED CUSTOMER
Vehicle Make : Ford
I would recommend to anyone!
9/15/2017
Jill T. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent customer service and work.
9/15/2017
Paul S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team has always done the very best. We appreciate this
9/14/2017
Kim C. VERIFIED CUSTOMER
Vehicle Make : Kia
I am completely satisfied with the repair to my vehicle. However, the customer service left much to desire. The online update feature was useless, it went from "dropped off" to repair complete with no progression shown. Most concerning was the bait and switch estimate. It went from $866 to $2100 and I was never notified of the change. This is a violation of Consumer Protection Law and is worthy of a report to both State Farm and the BBB which I will do. I fully understand estimates can change when work begins, customer must be notified.
9/13/2017