I was satisfied with your handling of my insurance claim The actual repairs were handled by the service dept.
3/17/2024
Christine H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very nice employees. I was updated when they had new information on my jeep repair. Always returned calls as soon as they could. So far, I've been happy with our repairs ???? would recommend to others!
3/7/2024
Jacob P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast repairs and looks great
3/2/2024
Nanette B. VERIFIED CUSTOMER
Vehicle Make : Ford
Superb Service from the receptionist all the way through the process and procedures. Polite service from their entire team. They did what they said they would like calling with updates. Vehicle was ready on time and looked brand new. The thing I mostly impressed about was the fact that they truly appreciated my business! Thank you so much.
2/29/2024
Robert L. VERIFIED CUSTOMER
Vehicle Make : Volvo
There was slight delay for parts, but the team kept in touch and the quality of the work was excellent.
2/18/2024
Barbara R. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and friendly from front desk to repair and car looks beautiful Can't even tell it was damaged Thanks again
2/5/2024
Travis C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repairs took a month. When car was picked up discovered damage on a part that was replaced and the part had to be reordered and is still not in yet. So from start to finish it has been 2 months and the car is still not completely repaired.
2/3/2024
Kevin R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would like to say yes since the staff was very professional and accommodating but a trim piece that was on the estimate and we paid for was glued and not replaced. This was a mistake and they have the part but it requires me going back again. I don't get to medford often so I need to find time to go back now. The staff was very nice so I hate to complain but they should of checked that all was completed and never should have glued a trim piece that was cracked in 2 places on my new car.
2/1/2024
Darrell C. VERIFIED CUSTOMER
Vehicle Make : GMC
Outstanding customer service. The entire team i delt with was amazing! Keep up the great work.
1/25/2024
John M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very helpful staff & appreciate transportation when car was done!
12/30/2023
Gay D. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Your guys fixed the dent that I thought will not get fixed and at a very reasonable additional cost. Jacob was very patient with me. I think he does not know how to get angry because I certainly would lose it if I will deal with a customer like me. Kudos to Jacob and everyone in the team who took care of my vehicle.
12/21/2023
Andy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
We ended up trading in our vehicle right after our minor body & paint repairs were completed. Due to the excellent job done by Lithia Body & Paint of Medford, we received top dollar on our trade in (per KBB).
In addition, the front end staff were great to work with.
We will definitely recommend LB&P to our friends!
12/14/2023
Michael V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you Jacob and your team for a job well done
12/7/2023
Phillip S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was unhappy with the amount of time it took to complete. Especially since you did not have all the required parts on hand to complete the repair.
12/1/2023
Adam N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Did a outstanding repair and got it competed before the date they told me. Awsome crew keep up the good work.
11/30/2023
Raymond A. VERIFIED CUSTOMER
Vehicle Make : Ford
This is the second time I have needed major body work done and both have been exemplary. This time, there was a minor electrical issue in the door on return, but they promptly made a follow up appointment in a reasonable time frame and resolved it the same day of the appointment. They stand behind their service and do it well. Hopefully, I won’t need another repair job, but I can trust my car is in good hands if needed.
11/7/2023
Christian A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome job
11/5/2023
David R. VERIFIED CUSTOMER
Vehicle Make : Subaru
I really appreciated the update calls to let me know the progress. All the staff were pleasant and professional.
10/20/2023
Marc C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
excellent job and completed ahead of schedule great job