I've already talked to Tami. The reservoir for the windshield wiper would not hold the fluid. Tammy said you would order a new part and I will bring the car in again to have replaced a second time.
2/9/2018
Rob L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Truck looks better than when it came in. Everyone involved did a great job. Thanks
2/5/2018
David N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My only complaint was in regards to the delay with Enterprise when i dropped off the car for repair. Enterprise did not have a car ready when i dropped the car off. U guys were kibd enough to give me a ride home. But after 2 hours of not hearing from Enterprise I had to call them to find out what was going on in order to get r car rental arranged. Enterprise basically had 2 weeks to have everything ready once I brought the car in for repair. They were not ready. No excuse for that.
2/3/2018
Jessy J. VERIFIED CUSTOMER
Vehicle Make : Jeep
BEST BODY SHOP IN THE WORLD!!!
1/27/2018
Larissa W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very nice & I loved that I was kept up to date on progress. Thank you!
1/27/2018
Tanna O. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Overall the repair to my hood (vandalism) was complete. My headlight is dim near the dent, but it wasn’t worked on as request.
Also, I believe a car wash and vacuum is part of the offer through my insurance. The wash had been done, but vacuuming was left out.
It’s not a huge deal, but a bit disappointing as I thought that was a “cool” part of choosing This specific body shop (as it’s advertised in the paperwork).
I am thankful the dent is gone, yet didn’t have time to wait to point out the missed vacuuming, and have the headlight solved.
In the end, I feel like just one final run through would have caught the headlight and vacuuming. I truly didn’t want to be a pest, and would have been fine with using a rental for one more day to be sure service was done as requested :).
Thanks for trying, and at least for getting the dent out. I’ll be sure to be back for the rest of the work once I’m back from abroad.
1/26/2018
Don H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was flawless and our experience was wonderful from start to finish. Steve Potter handled every detail with our insurance company, securing a rental car, and handed us back the keys to a car that looked as great as the day we bought it (used). While we hope to not have to be back anytime soon, we are appreciative knowing there is a group and company ready to handle any situation in the future. Thanks!
1/25/2018
Bruce B. VERIFIED CUSTOMER
Vehicle Make : Toyota
AWESOME work - thank you Lithia!!!
1/24/2018
Marie T. VERIFIED CUSTOMER
Vehicle Make : Mazda
I will go back. What a wonderful job and I knew where they were every step of the way
1/24/2018
Marcie K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very friendly staff.
1/23/2018
Enterprise Holdings. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent work and customer service
1/12/2018
Justin S. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service and end result. Steve and his team are THE best in the business. Would never trust any other group with our company vehicles or my personal car. Thanks again.
1/10/2018
Julie F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Lithia went above and beyond. Steve potter made sure that we we’re taken care of both when we dropped our car off and again when we picked it up. I will definitely recommend Lithia Body shop to others.
1/7/2018
Enterprise Holdings. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Always excellent service and repair quality
1/5/2018
Carolyn G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Besides the extra time and money for the rental car your staff went way beyond the norm in customer service. Thank you
1/5/2018
Sandy W. VERIFIED CUSTOMER
Vehicle Make : Subaru
From my first phone call to my first encounter at your service desk to my experience with your estimator and every other interaction I’ve had with your agency, my experience with Lithia body and paint was a delightful and surprisingly easy process. Your entire team should be congratulated on providing what Can only be called exceptional customer service. Thank you all
12/30/2017
Maryjane C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for excellent service.
12/30/2017
Michael R. VERIFIED CUSTOMER
Vehicle Make : Acura
They did abreast job
12/30/2017
Pauline S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very kind and kept us updated trk looks great
12/30/2017
Gina B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lithia and all the guys there did great on my repair however the wash job left the repair not looking as good as it could have, simply because they didn't take the extra time to wash the car and make it perfect when I came to pick it up it's a brand new 2017 4Runner it should have looked brand-new when I came to pick it up that would have enhanced but a great job that they did on the repair itself.