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Real Reviews from VERIFIED CUSTOMERS
Harper W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Brian and Stacie were amazing, had a great experience.
9/1/2024
Louise D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
friendly folks and very good at communicating and keeping us up todate on the progress...
8/26/2024
Frank M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The communication was outstanding. Very friendly staff. Excellent quality
6/28/2024
Dianna B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My pickup looks like new and I’m very pleased with the work you’ve done!
5/19/2024
Ryan K. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service all round
12/30/2023
Gerald M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Stacie and crew were as professional as any staff could be.
12/30/2023
Martha G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
YOU ROCK, STACY!
12/9/2023
Eleanor S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Stacie and Erik went above and beyond the call of duty and crushed it!!!
9/2/2023
Corinne Y. VERIFIED CUSTOMER
Vehicle Make : Subaru
Appreciate the communication throughout the process and delays with our insurance company, the process was beautifully smooth and much appreciate!
8/21/2022
Brian J. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you to everyone from the Front office to the back. I appreciate you!
2/10/2022
Terry J. VERIFIED CUSTOMER
Vehicle Make : Honda
Had to bring car back to have the wheel replaced which was missed the first time it was in for repair.
2/7/2022
Lori C. VERIFIED CUSTOMER
Vehicle Make : Honda
I can’t even tell that my car was damaged, the job was so good. Thanks so much!!!
2/2/2022
Eric M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The body work itself was flawless. However, I was not informed as the estimate changed, so I was surprised by the final bill and had to speak with the Gen'l Manager about it. I assume the VIN number database didn't capture the paint option associated with my vehicle. Also, the shop's final inspection failed to detect that the the front turn indicators located in the bumper were not connected properly and failed to function. This was addressed expeditiously when I returned to the shop later in the day of pickup. I would use the shop again.
1/22/2022
James G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Matt and Brian very helpful!
11/7/2021
James R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Truck was finished ahead of schedule. The repair looks perfect. I would recommend lithia to anyone and everyone. Thanks for a job well done!
10/16/2021
George S. VERIFIED CUSTOMER
Vehicle Make : Ram
Work on vehicle satisfied, disappointed about estimator turn over
7/31/2021
Bruce O. VERIFIED CUSTOMER
Vehicle Make : Toyota
On time. Car looks fantastic. Will highly recommended!! Amber was always so helpful and professional!
7/27/2021
Jesse K. VERIFIED CUSTOMER
Vehicle Make : DODGE
They did a great job and were timely about it
10/14/2019
STEPHANIE N. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
I loved the daily updates via text!! The office personnel and appraiser were friendly and professional. The car was fixed quickly as well. The best part was how clean my car was and how wonderful the repairs looked when I received it back.
9/27/2019
STEVEN K. VERIFIED CUSTOMER
Vehicle Make : HONDA
I was shaken after a car accident and I was met with prompt, friendly and superb service. They made the process easy and turned a stressful situation into a manageable one. I felt confidence immediately that I was in good hands and my car would be repaired by a top notch and professional team. I could not recommend the team at Lithia led by Joel highly enough and will be telling others of the excellent service I received by everyone.
8/22/2019