Excellent job...they even went above and beyond touching up the dings outside the repair area. Car looks great! Also daily updates on progress of the repair. Best collision repair experience I've had in 54 years of driving.
8/17/2016
Steven K. VERIFIED CUSTOMER
Vehicle Make : BMW
All good
8/17/2016
Richard M. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was completed ahead of schedule, looks great. All my questions were addressed. I liked the text message updates.
7/23/2016
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
thank you
7/14/2016
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great guys. Dealt with Omar and Luis. Did a great job. Kept me updated on progress throughout process. Would highly recommend this Westlake Village shop and Cooks Collision.
7/1/2016
Ronald S. VERIFIED CUSTOMER
Vehicle Make : BMW
Very courteous and did a great job on my new BMW. (It looks like nothing happened.
6/28/2016
Sharon C. VERIFIED CUSTOMER
Vehicle Make : BMW
The service we receive at Cooks is always the best. I have recommended our friends and family to your company. Your quality control is excellent. Omar **** is the best service writer.
6/17/2016
Paolo C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The staff was attentive & friendly. The communication about my vehicle was consistent & super effective. He follow-up was nice as well.
6/5/2016
Mary M. VERIFIED CUSTOMER
Vehicle Make : Scion
Looks great and done very quickly!!!
5/14/2016
Richard C. VERIFIED CUSTOMER
Vehicle Make : Buick
Omar delivered as promised. Right on time and my car looked great!
4/2/2016
Sarah V. VERIFIED CUSTOMER
Vehicle Make : BMW
Car looked beautiful. Front desk folks super helpful and nice. Shaun was very curtious and knowledgeable.
3/18/2016
William M. VERIFIED CUSTOMER
Vehicle Make : Honda
I thought the process was painless and I felt very taken care of.
3/12/2016
Stephen G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very well organized and professionally managed company that produced top quality workmanship.
2/23/2016
Michelle P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best that the job be complete before being contacted to pick up the car
2/18/2016
Elizabeth L. VERIFIED CUSTOMER
Vehicle Make : Honda
Each follow up repair was reviewed and done completely. Additionally the car was recleaned even though the repairs had nothing todo with getting the car messed up
2/1/2016
Tiffany S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you, everyone was extremely kind and helpful. Omar is awesome. Would definitely recommend Cooks. Thanks again.
1/29/2016
Joan L. VERIFIED CUSTOMER
Vehicle Make : BMW
My coolant level was very low. Maybe should have been checked. Everything else was great!
1/20/2016
Arthur F. VERIFIED CUSTOMER
Vehicle Make : Honda
I've already sent you comments good work and follow through.
Arthur
12/29/2015
Linda A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Front bumper has hairline scratches, which will surely grow over time.
11/30/2015
Preston W. VERIFIED CUSTOMER
Vehicle Make : Kia
Great!!!! Thanks for everything. Definitely will recommend these guys and use them again!!