Cooks Collision did a fantastic job on my vehicle. Looks like a brand new car! They were courteous through the entire process and I appreciated they're frequent updates regarding the status of my repair. The smooth repair process made me feel like I was in good hands.
6/2/2016
James K. VERIFIED CUSTOMER
Vehicle Make : Nissan
We had excellent service
6/1/2016
Christina P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mallissa did a GREAT job kept us informed
5/24/2016
Leslie F. VERIFIED CUSTOMER
Vehicle Make : Acura
They were extremely accommodating, informative and they frequently updated me on the progress of my car
5/21/2016
Doreen H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great communication! Appreciated the e-mail status reports. Very personable office staff-very efficient, professional.
Thank you for a job well-done! Took only **** day to get my car. Appreciated the car wash and detailing. Show room look..
Repair was perfect. Will highly recommend Cook's Collision!
5/20/2016
Victor N. VERIFIED CUSTOMER
Vehicle Make : Jeep
Karen did a great job explaining the repairs and cost, providing updates on cost and repairs. Upon completion, everything was explained and the repair work was excellent. Thank you.
5/19/2016
Barbara H. VERIFIED CUSTOMER
Vehicle Make : Honda
Enterprise car was dirty especially windshield. I realize this is not something Cooks is responsible for.
5/17/2016
Robert M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pleasant personnel always kept me informed. I do have a question I was informed about painting my hood and if elected not to the stone bruises would be painted. When picking up the car I asked
About the bruises not being painted and was informed the water base paint would not work well. I think this point should have been mentioned at the discussion stage since I based a decision not to paint the hood on the initial information.
5/12/2016
John G. VERIFIED CUSTOMER
Vehicle Make : Ford
Very courteous and timely!!!
5/6/2016
Nan R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good service
5/2/2016
Timothy W. VERIFIED CUSTOMER
Vehicle Make : BMW
From the minute I walked in I was greeted warmly. The adjusted was was very professional and delightful. The work was done quickly. And we were updated throughout the whole process daily. It was a truly good experience!
4/27/2016
Betty T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Good service. Informative. On time.
4/23/2016
Chandra S. VERIFIED CUSTOMER
Vehicle Make : Audi
Cooks Collision did an excellent job in concluding all the repairs. I was frequently updates with the status. It was very great working with Melissa Baptista and other staff from Cooks Collision in San Ramon.
4/20/2016
Johanna O. VERIFIED CUSTOMER
Vehicle Make : Honda
Karen was great!
4/20/2016
David B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Melissa is easy to work with, she is knowledgable and professional.
4/18/2016
Keeret U. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Loved the service! My car looks brand new! Cooks San Ramon, you are awesome!
4/16/2016
Lauren N. VERIFIED CUSTOMER
Vehicle Make : Audi
Great customer service!!!
4/9/2016
**** F. VERIFIED CUSTOMER
Vehicle Make : Jaguar
High quality work. Convenient scheduling. Very nice and personal service.
4/9/2016
Catherine A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you. My car was fixed in a timely manner. That car looked great