As usual, the work was top notch. And as usual, the people were great to deal with! Special kudos to Nelson.
1/9/2019
John D. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone did a great job, and had the car back on time (even a little earlier than promised.)
11/12/2018
Dale G. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service at all levels. Extremely please with the communication and the results.
11/7/2018
Tyler G. VERIFIED CUSTOMER
Vehicle Make : Audi
Great communication.
Timely repairs.
Excellent quality.
10/29/2018
James J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Nelson Cruz and the rest of your staff took care of my car & me very efficiently. My car looks terrific again. Unfortunately, this is the second time my car required your services in the past three years. If my car is damaged again, I will come back. Hopefully, that does not happen.
10/26/2018
John S. VERIFIED CUSTOMER
Vehicle Make : BMW
Always premium service.
10/20/2018
Michael L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Walter was awesome and very thorough.
10/19/2018
Brian B. VERIFIED CUSTOMER
Vehicle Make : Honda
HUGE thank you to NELSON for his team for all the work!!
10/18/2018
Jennifer D. VERIFIED CUSTOMER
Vehicle Make : Audi
Nelson was so delightful to work with. he was informative, pleasant and timely with all of his communications. He had deep knowledge of the details of the repair and the process.
10/14/2018
Simon C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great customer service from very polite professionals. !!!
Only tiny comment is that when I drove the car out your parking lot this evening the check tire pressure light came on and the tyre pressure on the drivers side front tyre was low. Will check that the pressure holds over the next few days.
10/13/2018
Robert L. VERIFIED CUSTOMER
Vehicle Make : BMW
good job all around!
10/9/2018
Debby E. VERIFIED CUSTOMER
Vehicle Make : Nissan
I bought my car in to be repaired after a car accident. The staff were professional, curtious and kept me regularly informed regararding the progress of my car repair. I would certainly use Cooks Collision again.
Thank you
10/4/2018
Marc L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Nice job- thanks for keeping me informed along the way. That service makes a big difference.
9/29/2018
Fred W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great commication.
9/26/2018
Frank C. VERIFIED CUSTOMER
Vehicle Make : Jeep
I deeply appreciate the work that was put in on my vehicle, it looks like a brand new car from behind-Thank you!
9/26/2018
Angelina A. VERIFIED CUSTOMER
Vehicle Make : Mazda
It took too long for repair, had to be kept four days for a bumper. Then staff did not communicate that it would be done Monday until Monday, which made it hard for me to plan for rides, etc.
9/25/2018
Ruth L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service!
9/21/2018
Scott M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
First time using Cooks for an insurance repair. Quality work done on time. Cooks went the extra mile and returned my sedan in spotless condition. Their service writer, Nelson, was easy to get a hold of and answered all my questions. Will recommend to friends and colleagues.
9/21/2018
Elvin A. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are the best workers and wualter has a kind expresión with other customers and you guys helped us very well.