My service attendant was excellent in her communication and allowed me to ask any question and supplied answers quickly and accurately
7/21/2017
Roger G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Christy was amazing from the moment we met and throughout the process. She took extra steps to ensure every detail was taken care of to our satisfaction. Her updates and follow up were exceptional.
7/21/2017
Marcus H. VERIFIED CUSTOMER
Vehicle Make : Honda
Sam was an excellent Service Advisor and I would definitely recommend her to anyone.
7/15/2017
David D. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were welcomed from the beginning- friendly staff! Also enjoyed receiving updates about the car's process.
7/15/2017
Sergio . VERIFIED CUSTOMER
Vehicle Make : Ford
There was paint on the rear bumper left and there was a lot of paint left inside the car and around the tires. The paint outside the car is understandable but the paint inside was troublesome. We are still trying to get rid of it all.
7/14/2017
Derek H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service and repair work!
7/13/2017
Laura L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Amazing team! Christy Ebner kept me updated through the entire process and I was elated when it was done so quickly. She was a pleasure to work with. Thank you for amazing customer service in a day and age when customer service is not always found.
Laura L
7/11/2017
Matthew W. VERIFIED CUSTOMER
Vehicle Make : GMC
Michael did an excellent job of explaining the repairs to me and they were completed on time and my pickup is like brand new again! Thank you so much Servvice King!
7/8/2017
Sharon R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome updates and did great work.
7/7/2017
Karl M. VERIFIED CUSTOMER
Vehicle Make : Ford
My service advisor Christy Ebner was extremely professional from our first visit. She assured me everything would be put back together properly and I felt good about my choice of Service King. During the repairs she communicated with me daily as to the progress. Hopefully I never have to get body work done again but in the event it's needed I will be back to see Christy. I will recommend to friends as well. As a small businessman I know you have an asset in Christy Ebner!
Karl M
7/6/2017
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Acura
Brian Griffin did a really good job. He was very helpful.
6/30/2017
Ahmed M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Sam the agent was great and very professional.
My thanks to her and Service King for a job well done
6/30/2017
Cathy H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The vehicle was delivered four days after the date that was promised.
6/28/2017
Ty G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Brian was great
6/24/2017
Deborah R. VERIFIED CUSTOMER
Vehicle Make : Ford
The product that was used to replace my front fender was very poor. To device kings credit they acknowledged it, ordered OEM parts and are replacing the fender with the right part. It is appreciated but still a hassle and it wouldn't be necessary if done right the first time.
6/24/2017
Elvia B. VERIFIED CUSTOMER
Vehicle Make : Ford
Sam is awesome, very professional and kind. This is our third time we have to bring our cars for repairs and always satisfied with the quality of the work within reasonable time. The convenience of the car rental service at the site always a plus.
6/23/2017
Stephen C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Christi was very helpful
6/22/2017
Anita H. VERIFIED CUSTOMER
Vehicle Make : Ford
No need to contact me.
You need to adjust priorities that internal meetings do not take priority over customers.
When I picked up my car I expected a service advisor to go over the repairs with me to be sure I was satisfied. Instead a front desk person took my deductible payment and gave me the keys to my car.
6/15/2017
Teresa G. VERIFIED CUSTOMER
Vehicle Make : Scion
The service was great and Michael kept me updated almost daily. He was amazing. I will definitely recommend Service King to others