Professional and reassuring experience... Christy who was handling my repair case was very informative and personable and I felt confident throughout the whole process
12/2/2017
Nicholas V. VERIFIED CUSTOMER
Vehicle Make : BMW
Christy cared about the customer
11/30/2017
Ty H. VERIFIED CUSTOMER
Vehicle Make : Toyota
My tail light is not working. I will need to return to have it fixed but I am leaving today out of town for Thanksgiving.
****-****-xxxx
Ty
11/21/2017
Richard W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair seemed to take too long. Was initially quoted 3 to 4 days. It took 2 weeks after we dropped off the car
11/17/2017
John O. VERIFIED CUSTOMER
Vehicle Make : Mazda
Repair was done well, but awfully long for a simple small dent repair but it was done well .However customer experience is yet to be met. Reason three times that we were present, there were no receptionist , consequently had to wait at least 5 mins for any one to approach us, although there were a few Service advisors walking around. Also our job was handed over to Christy Ebner. . She did a good job in communicating with me daily.To me this seemed a "Micky Mouse "operation and I most definately would not bring my car there for the future . I believe this needs to looked into. ....... Sinceley John O
11/14/2017
Brent S. VERIFIED CUSTOMER
Vehicle Make : Ford
Gavin was extremely professional and helpful. He repeatedly called to update me on the progress of my repairs and helped to set up my rental. Very pleased
11/14/2017
Currie H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was kept up to date by my advisor Gavin and my vehicle was ready when he said it would be.
11/11/2017
Ehsan S. VERIFIED CUSTOMER
Vehicle Make : Lexus
It took 2 weeks longer than quoted. And there are several areas not completed. I will have to return to the location to have them corrected. So this means more time not in my possession.
11/11/2017
Robert K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The overall process was painless. Brought the car in, minimal paperwork, viola good as new!
Thank you for making this easy.
11/8/2017
David F. VERIFIED CUSTOMER
Vehicle Make : Audi
Repair was terrific and fast. There was an aftermarket item that took the Service King team almost 2 months to secure and complete. We had to make multiple calls to remind them this still needed completed. Only after my last call when I mentioned calling my insurance company to report the repair wasn't complete did this get on track and completed.
11/7/2017
Ellery S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Christy Ebner was very detailed oriented, she communicated with me during the entire process and was awesome. My car was washed inside and out when I received it back and it smells like a new car inside and it’s 12 years old. I’m completely satisfied in the service that I received and I will spread the word that you guys are open and awesome!
11/6/2017
Susan M. VERIFIED CUSTOMER
Vehicle Make : Audi
I greatly appreciate how ServiceKing treated me as an important customer. I would rate them a ten (10).
11/5/2017
Dan B. VERIFIED CUSTOMER
Vehicle Make : Honda
Always great service.
11/5/2017
Sayuri S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really liked that I get an update everyday :) they were pretty accurate on the expected repair completion date too.
11/4/2017
Pedro S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Alex handled my truck great he kept me up to date with the work and the progress being done .thank you for the great work
10/31/2017
Stephen W. VERIFIED CUSTOMER
Vehicle Make : Dodge
With the exception of some buffing marks the paint
and body work was excellent and looks great. Thanks!!
10/30/2017
Leo L. VERIFIED CUSTOMER
Vehicle Make : Ford
I found flaws in the repair. I did not receive my truck when scheduled. I am not satisfied.
10/29/2017
Shaunah L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was satisfied until I opened my door that was repaired is making noises when I open it. I did like the way someone was always in contact with me and the repair looks great,
10/28/2017
Jessica G. VERIFIED CUSTOMER
Vehicle Make : Mazda
My bumper paint color does not look even or match also if this is a new bumper there are scratches on it as if it was slide across the concrete.
10/28/2017
James M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Even though our car was in the shop for a lengthy period Alex kept us updated on the progress. He was always courteous and very professional. We would definitely use Service King again. Very pleased with how the car was repaired. Looks like new.