It was great that you have been sending me the status of my car. Thank you guys!
3/4/2017
Chris R. VERIFIED CUSTOMER
Vehicle Make : Ford
I had a great experience! In and out in one day. The office staff was very freindly and the office looked great. I was very happy with the quality of repairs!
2/23/2017
Shannon L. VERIFIED CUSTOMER
Vehicle Make : Jeep
We are very happy with our car and our experience. Everything was easy and the staff was very professional and friendly. Thank you
2/10/2017
Cynthia T. VERIFIED CUSTOMER
Vehicle Make : Honda
Luis, Jocelyn and the whole team were awesome! Thank you for the job well done and faster than what I anticipated.
12/23/2016
Robert C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The people have been great but the process has been trying. The car is still not to my satisfaction. I picked it up in the dark. It has been raining so I have not been able to inspect the paint, but the headlights are not aligned, and the bumper cover is not aligned.
12/22/2016
Westcoast D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our experience with Cook's Collision is the best we've ever had with a body shop.
12/21/2016
Adrianna M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I loved receiving updates while my car was in your hands. I was most excited about the end result. I was told that a difference in paint may be seen when finished. However, it's obvious that you guys went above and beyond to make sure that it looked seamless. I couldn't tell and my car looked beautiful. Thanks again!
11/18/2016
Jessie T. VERIFIED CUSTOMER
Vehicle Make : GMC
Professional, responsible, reliable, as well as considerate, thanks guys for everything.
11/11/2016
Jill S. VERIFIED CUSTOMER
Vehicle Make : Ford
I loved how they kept me in touch with the process!! Thanks
11/10/2016
Teresa J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fantastic service!
10/22/2016
Jennifer Nicole. VERIFIED CUSTOMER
Vehicle Make : Honda
I was not happy that the main concerns I had were not addressed and that the gentlman we worked with was argumentative while discussing the concerns I had. I left without any trust or faith in my car and I do not plan to recommend Cooks Collision in the future as this experience was not a good one at all, from start to finish.
10/18/2016
Ramon R. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciated the update on text message
10/5/2016
Daniel L. VERIFIED CUSTOMER
Vehicle Make : BMW
When I picked up the vehicle (my BMW) it was a bit Dusty so I didn't get a good look at the paint close up.
I washed it on Saturday the 18th and noticed blemishes on hood.
It seems like possible paint prep wasn't done efficiently. Two small areas shower primer and a few areas look like it was painted but not sanded.
When the gentleman showed me the car at pick up, he also stated sorry it's windy and bit dusty (the car after detailing) so it was not visible due to that...
Today is father's day I will call on Monday to explain more in detail.
Danie ****
6/19/2016
Marcos P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had a wonderful customer service experience with everyone at Cook's. I will continue to refer others to the shop and value the great workmanship and professionalism of the staff.
6/15/2016
Maria M. VERIFIED CUSTOMER
Vehicle Make : Ford
Vehicle looks seamless; great work. I appreciated the email updates.
5/14/2016
Don S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Your texting feature is a joke. I received updates on progress after the work was complete and every update was incorrect. Fix it or discontinue. It makes be wonder about what is really going on behind the scenes.
5/6/2016
Jo Ann. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and polite
4/16/2016
Tony S. VERIFIED CUSTOMER
Vehicle Make : GMC
Well done, very professional and no complaints
4/2/2016
Rosalinda L. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you to Terry and his team for delivering an awesome, better than I expected finished result on my M3. Terry, job well done on keeping me updated with your calls and emails as well. I've know about this company for a while now from family and would highly recommend Cooks Collision for any damage to a vehicle from a well trained expertise staff.