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Real Reviews from VERIFIED CUSTOMERS
Emanuel A. VERIFIED CUSTOMER
Vehicle Make : Audi
Yes great customer service
4/12/2017
Rajbir S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was told my car repair will take 3-5 days. It took much more than that.
4/8/2017
Joe D. VERIFIED CUSTOMER
Vehicle Make : Toyota
What can I say but job well done from the person Who answers the phone to the workmen who washed the car . I hope I never have an opportunity to use you again but if I need you I will be there
4/1/2017
Regina A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Dustin was the best he did a great job
3/30/2017
Judith C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Robin is so great at the front desk. Between the contacts with Farmers and Enterprise you make the experience effortless. Victor was very professional and very nice. Of course, I wish I had no reason to be there ( over the years way too many times) I have full faith and confidence in your particular branch.
3/27/2017
Abdelaziz K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I am very impressed and satisfied with the customer service I have received. From start to finish, I was kept updated about the progress. Job well done.
3/25/2017
Elizabeth C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Staff is very professional and Jonathan Middleton was very responsive and helpful throughout the process.
3/22/2017
Daniel G. VERIFIED CUSTOMER
Vehicle Make : Kia
I was extremely satisfied thanks
3/17/2017
Diane C. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is the second time I've used Cooks. Staff was knowledgeable, informative and pleasant to deal with. Dustin and Robin were great.
3/11/2017
Kayla R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Quick repair time. Was kept informed about my vehicle. Pleasant staff
3/11/2017
Alexa M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks
3/1/2017
Victoria M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you Victor, who helped me through the entire process, thank technician(s) who repaired my car, and big thanks to the whole team for fixing my car way ahead of schedule, it was very important to me.
2/17/2017
Marleen T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have trusted Cook's Collision for years. They are the best!
2/16/2017
Ryan S. VERIFIED CUSTOMER
Vehicle Make : Ford
My adviser Jonathan has been amazing throughout the whole process and the car was returned in great condition. He mentioned a rear center headrest being send out to replace my current and haven't heard if they got it. if not, the issues with it are un-noticeable. Waiting to bring it back for replacement. Great shop and the paint job is near factory.
2/16/2017
Chris J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Handled quickly efficiently and everything was spelled out clearly. Will always come here for any car needs
2/8/2017
Barry M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The communication and customer service was among the best I've ever experience. The work was also perfect.
2/3/2017
Juan B. VERIFIED CUSTOMER
Vehicle Make : Ford
i am completely satisfied and it is highly recommended!
1/28/2017
Ruth M. VERIFIED CUSTOMER
Vehicle Make : Buick
Thank you for a job well done. I appreciate your service. The repair was completed in a timely manner. A big thanks to Victor Lee who professionally assisted me with the repair, he kept me informed until it was completed.
1/24/2017
Alexander C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Victor Lee provided exceptional service. My best experience even.
1/24/2017
Kellie E. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was in contact with Victor Lee for about two months while my car underwent significant repair work. While the completion date was (reasonably) pushed back several times, Victor was always in contact to let me know the details. I know it was a lot of work to get my car back to its former glory, and it's absolutely perfect. Thank you to the team who gave so much effort in repairing my car!
1/12/2017