Everyone at Cooks did a great job once again!
Best of all the car is looking great again too!
Thank you!
6/7/2017
Douglas C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Victor was excellent at keeping me informed of what was involved with each step and touched based several times during the repair process to insure I knew what was going on. Very personal service. He is Excellent at his job.
6/6/2017
Deseree C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Patrick was amazing, all over things.
6/3/2017
**** Y. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great communication! Great job advocating on my behalf to get the job done right!
6/2/2017
Advanced Drivers. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Dustin was awesome. I left a card in the glove box and he ran to FedEx after hours to return it to me. The car looks brand new.. Perfect! He is Definitely a 15 out of 10!
6/1/2017
Alex C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very nice ! Very quick! But sometimes have to call
A few times to get them to awnser the phone. But they were the nicest people if i ever have problems again i will be sure to go to cooks
6/1/2017
Mary Lou. VERIFIED CUSTOMER
Vehicle Make : Hyundai
If you've got to have a collision with damage, you couldn't do better than to know about Cooks Collision. Thanks for doing a great job and spelling out the details of the costs.
#10 is quite accurate!
Mary Lou R
5/25/2017
James S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No it was good
5/23/2017
Wendy W. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Dustin was very professional and kept in constant contact with updates. He was very detailed with the repair of the car.
5/18/2017
Manoj P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent professionalism by dustin . And best service and repairs in a timely manner with updates provided frequently. Great additional installation of vent shades on my request. Excellent job . Definitely appreciate usaa for recommending cooks collision. Thanks
R/
SSG PRASAD
5/17/2017
Judith S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciated Dustin Trute's calls and emails as to the status of the repair on my car. His estimate of repair time was accurate and was ready upon my return to Sacramento.
Judi Stewart
5/17/2017
Michelle T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dustin was great!! He was my calm in my storm!!! He made everything right. You guys even cleaned my car! That meant a lot to me. I work a lot and cleaning the car is at the bottom of the list. Thanks so much to all who was involved. We appreciate it !
Michelle, Jose Luis, Mackenzie, & Graciela Maria
5/16/2017
Karen S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The staff and job were excellent!!! Dustin Trupe was very attentive , and went out of his way to be helpful. Cook's is now my body shop for life, and I will recommend them to friends. Thanks again.
5/16/2017
David M. VERIFIED CUSTOMER
Vehicle Make : Toyota
seamless. Jonathan Middleton was perfect
5/12/2017
Robin M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great work. Great customer service
5/5/2017
Elizabeth G. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys were awesome! Thank you keeping me informed the whole way and not giving me my car until it was nothing less then perfect!
5/4/2017
Brian F. VERIFIED CUSTOMER
Vehicle Make : Mazda
The car had to stay at the shop for more repairs AFTER you were ready to give it back. It was not fixed properly. Also, there was a body screw in the front right tire. Found that on the way home.