I like the way you had me informed with everything from the Insurance company to the job of the car getting done all i can say good good job thank you
11/2/2017
William B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I selected cooks because of their reputation in the Mercedes-Benz community.
I think your texts are a little bit out of sync with the job actually being done. I had gotten a notice that you were just starting the car when Darren said it was quite a long ways on.
But I am very satisfied with the job
11/2/2017
Janice J. VERIFIED CUSTOMER
Vehicle Make : Acura
Everything worked out very smoothly, even with the insurance company.
10/31/2017
Jamie K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Your team is amazing, cooks collision takes good care of me.
10/24/2017
Willie F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank to the COOKS TEAM, for the great work on the 2014 Toy. Corolla, Thank to the employees and management.. Special thanks to Trute, Dustin for handling the Paperwork ????????
10/21/2017
Denise H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Mr.****and every one at Cooks Collision took great care with my Chrysler. They did a great job,and they were very fast and friendly. We thank them again for putting the dream back into my dream car
10/21/2017
Mishra.eric Flanquart,susmita. VERIFIED CUSTOMER
Vehicle Make : Volvo
Excellent job ad service!
10/20/2017
Nathan C. VERIFIED CUSTOMER
Vehicle Make : Subaru
It was overall great. They kept me updated the whole way of the repair. The car looks awesome and we are happy.
10/11/2017
Anwar A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Cooks team was very professional in handling all questions and by keeping me updated on progress and what was needed. Their process is very user friendly.
10/3/2017
Jill S. VERIFIED CUSTOMER
Vehicle Make : Acura
Dustin did a great job keeping me up to date on my repairs. My vehicle looks great. Keep up the good work. I will definitely recommend Cooks Collision!
9/30/2017
Mohammed A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
????????
9/21/2017
Barbara Y. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Dustin was very helpful. Great customer service
9/16/2017
Gina C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very happy with how friendly the staff was & it was really nice having updates sent through text messages during the process of my car being repaired. I would definitely come back again in the future.
9/16/2017
Carla C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Dustin was awesome.
9/16/2017
Linda R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jonathan always responded promptly to any calls I made. The automatic email (appeared to come from a bot, was way behind real time- I just ignored it. (didn't detract, just not helpful as long as i heard from Jonathan)
9/13/2017
Edward &. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am completely impressed with the professionalism given by young man who worked on my car. He made sure that everything was done Correctly and delivered my car to me within three days. This was my second time coming in to cooks have found them to be professional and good and what they do.
His name is Jonathan and I will look him up if I have a have to come back to cooks for repairs.
9/9/2017
Steven H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
We appreciated how closely Cook's staff kept in touch with us as our car was being repaired. Jonathan was very helpful and was very prompt to respond to our questions, and he promptly researched to find out what we qualified for with our insurance coverage. We are very happy with the quality of work that was done on our car, and would highly recommend Cooks Collision to anyone who needed repairs to their car. Steve and Mary Hudson.
9/7/2017
Kulwinder C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Over all the repairs were completed satisfactorily. The only comment I have is the fit and finish needs to be looked at more carefully, alignment of parts replaced. It was a issue when I had my Mercedes repaired at this location a few years ago and same issue with this repair. Other than that I am completely satisfied and would recommend your facilities to others.
8/31/2017
Barbara M. VERIFIED CUSTOMER
Vehicle Make : Ford
Communication was very efficient. I always knew the status of the vehicle and if there were any problems. The vehicle was even finished before the projected due date. Very nice job on the body work, as a result of unavailable parts). Thanks!
8/25/2017
Valley Refrigeration. VERIFIED CUSTOMER
Vehicle Make : Mercedes
EXCELLENT JOB AND FINISHED AHEAD OF SCHEDULE.
I WAS KEPT UPDATED DURING THE REPAIR PROCESS WHICH WAS GREAT CUSTOMER SERVICE.