Thorough and professional. Great customer service.
9/30/2016
Vanessa V. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had the best experience with cooks collision center and the employee who provided me with extraordinary service thank you Tyler and cooks collision family
9/30/2016
Pa X. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good communication and customer service
9/24/2016
Matt R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job!!!
9/20/2016
Lisa S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Victor was amazing and went over and above to assist me. His customer service was golden and above recommended standards in my opinion. If I ever need body work, Cooks will be my place of choice. Thank you all for your outstanding performance.
Lisa S
9/20/2016
Dylan P. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Great service and timely repair. The employees were very friendly and helpful.
9/17/2016
Debra C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for seeing me through an,extremely difficult time. I felt more cared about at the collision center than by my own insurance company.
Thank you all.
8/30/2016
Fong Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good customer service
8/23/2016
Shaunda F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for all you did. My truck looks wonderful
8/20/2016
Andrew P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very professional service
8/2/2016
Philip B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs to my car are so good you'd think it had not been in an accident. Thanks so much!
8/1/2016
Michael J. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service, compliments to Dustin Trute and team throughout the whole process.
7/21/2016
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Best experience! Car was ready sooner than expected! It was clean and smelled like a brand new car! Not to mention they even dropped off the vehicle and picked up my rental. Best customer service. thank you for all you did!!
7/2/2016
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone was great! This is our second time using your shop and we won't go anywhere else. Dustin called every few days to update us which made things really easy and convenient. The manager called to say they diagnosed an issue with the tire sensors- even though it didn't have anything to do with the accident. The assistant manager had me checked out and in my car in less than 10 minutes. They took care of my rental return and he even opened my door for me- and I thought chivalry was dead! I can't say enough about the positive experience I had.
6/10/2016
Janet W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
From start to finish each and every person, especially Victor and the lovely lady at the front desk, was friendly, kind, helpful, knowledgable, professionally dressed, and took the time to answer questions and deliver top notch customer service. Everyone went above and beyond to make my experience the best I have ever had. Cooks should teach businesses how to really run a business. Bravo!
6/4/2016
Janine B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for completing the work on time & for going out of your way to clean my dirty, dirty car!
6/3/2016
Joan B. VERIFIED CUSTOMER
Vehicle Make : Subaru
All employees were polite, professional, efficient and friendly. The work was beautiful. The car was finished timely. Great work.
5/24/2016
Michael N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Completely satisfied. Great customer care. Efficient , informative , quick to complete work. Kept me up to date about progress.
5/17/2016
Carol R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Excellent customer service, did not expect to get my car back so soon and looking so good. Thank you, I rated Cooks 5 of 5 points, also sent USAA the same rating. Will recommend Cooks to any one who needs any type of auto collision repairs.
Thank you, Carol Rodrigues