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Real Reviews from VERIFIED CUSTOMERS
Terrie M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Organized. Good work
9/20/2018
Brian J. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service, felt welcomed and not like a nuisance or I’m bothering than. Really professional! Thank you all ALOT!
9/19/2018
Daniel R. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys are awesome! Job was done quickly and the car looks great!
9/18/2018
Jo Ann. VERIFIED CUSTOMER
Vehicle Make : Toyota
my whole experience with Cooks is excellent. the whole process, i was keep informed what was happening and what needed to be done with my vehicle. my vehicle was ready for pick up before i even thought it would be, and Terrie really accommodated me on time, i work swing shift and she was able to make sure i had my car back so i did not have to miss any work. i will highly recommend Cooks to my friends and family, thank you again christine mariscal
9/15/2018
Harry M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Was performed. Danny kept me well informed all the way.
9/1/2018
Jianyu Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good service
8/29/2018
Bhushan A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Happy that all was fixed and done in timely manner.
8/29/2018
Andrew A. VERIFIED CUSTOMER
Vehicle Make : BMW
Danny did a great job with communicating and ensuring the process was smooth as possible. Great service!
8/28/2018
Cedric K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Continue your professionalism and a attention to detail, amazing job on the body work, and excellent customer service
8/28/2018
Punitha S. VERIFIED CUSTOMER
Vehicle Make : Lexus
This is my first time at Cooks collision for my car’s repair. Service coordination Mr.Danny Chao is excellent in hearing and accommodating my requests and made my experience smooth and easy!
8/28/2018
Dominador M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Good job
8/22/2018
John H. VERIFIED CUSTOMER
Vehicle Make : Land Rover
My rep was excellent. Extremely transparent and I got updated daily
8/21/2018
Charmaine B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
danny chao and his team did exceptional job thanks so much!
8/20/2018
Karen C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Danny was excellent. He kept me updated and current every step of the way. My Car was ready a few days before anticipated. Everyone was professional and my car looks great now.
8/18/2018
Zehra S. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I was not happy about the lack of communication regarding issues that arose when my car was being repaired by Cooks. It took over a month for repairs when the initial length of time was 5 to 8 days. I ended up having to extend my rental car contract every few days after I would personally call Cooks only to find out there were more delays. This has been the most stressful situation for me, and gave me a whole month of stress and fear of not knowing what’s going on with my first car. This car is very special for me and has appt of sentimental value and not knowing what’s wrong or how long it’s going to talk has been the most dreadful part.
8/16/2018
Stanley U. VERIFIED CUSTOMER
Vehicle Make : Toyota
Danny Choo and the other people were thoroughly professional, courteous, and a delight to work with.
8/14/2018
Jeff Sok. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with the services. Thanks.
8/3/2018
Christine C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job!
7/25/2018
Lisa S. VERIFIED CUSTOMER
Vehicle Make : Honda
I had the most awesome experience! Excellent customer service!
7/17/2018
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Porsche
Danny was courteous and professional. He went above and beyond his duties to inform me regularly regarding the progress of repair for my car. I am beyond satisfied working with him from the beginning to the end.
7/12/2018