Car looks like nothing ever happen, but most of all we are 110% satisfied with the customer service, everyone was always very nice always answered all of our questions, but Aaron was the best, he was uncharge of our car and was patient with all of my questions, and always updating me via phone what was going on with my car. We will definitely use their service in the future of we need to :)
Thank you
5/7/2016
Kylee D. VERIFIED CUSTOMER
Vehicle Make : Nissan
They we're great. Very helpful and friendly, definitely a good experience! They are more then happy to go over and beyond for the customer.
4/30/2016
Alan A. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work and on-time
4/9/2016
Shannon G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and communication!
4/7/2016
Zachary C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great jobs guys! The repair was as if the damage never happened. I did note that the splash guards used were not the same as what I originally had installed, but that may have been something the previous owner installed himself as an aftermarket. The Polish and attention to detail is what makes the difference, and you guys definitely pulled that off. This is my second round with cooks, and I'll definitely be bringing my vehicles back as needed, along with telling my friends of your fine performance. Thanks as always
4/2/2016
Elise W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly folks, professinal. I felt special, great job.
4/2/2016
Joanne A. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Aaron was very helpful and kept me updated with hiw my car was doing. Hes awsome.
4/1/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Second time getting auto work done with you guys and the work is GREAT. Thank you again.
Michael Mattson
4/1/2016
Josef P. VERIFIED CUSTOMER
Vehicle Make : Buick
I appreciate all the helpfulness and friendliness of all the staff I encountered. The job was well done and the communtication was great!!
3/19/2016
Betty P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Will be back on the 29th to paint hood very pissed off.That's not the way my 2016 was I know every inch of my car and you guys were the lady to paint it.Appreciate the fact that your willing to repaint it again!!let's hope no more problems.
2/23/2016
Jacqueline C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very friendly staff and wonderful job on the repair.
11/24/2015
**** J. VERIFIED CUSTOMER
Vehicle Make : Toyota
David took very good care of my car
11/18/2015
Jess C. VERIFIED CUSTOMER
Vehicle Make : Toyota
We would like to commend Jamar Farmer for a job well done keeping us updated & informed on the status of the vehicle while being repaired. Great job by the crew who did the actual repair & finally to Stephen Kroes who made sure that we are happy & completely satisfied with the car after bringing it to Cooks Collision of Fairfield for repair! Again, great job everyone!!!
10/27/2015
Maritess C. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent job : i was so happy they accommodate my schedule ,thanks a lot ????
10/19/2015
Agustina E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Accommodating staff
10/16/2015
Jeffrey W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciated your thoroughly cleaning my car after the repair. With the drought, I haven't washed it in 2 years !
More important, I thought just replacing bumper would work, but it's clear that I was wrong, as a substructure replacement was needed, as the rear bumper had been pushed too far forward. Thank you.
9/19/2015
Lelia C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jarmer Farmer did fabulous job. The entire experience was seamless. He periodically would send me updated emails on my vehicle which I truly appreciated.
9/16/2015
Matthew G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Bad experience with this shop, would not recommend. ...
9/3/2015
Derek W. VERIFIED CUSTOMER
Vehicle Make : Honda
They did an amazing job. The girls went above and beyond.
7/11/2015
Robert B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Cook's is at the top of its game. Lightning in a bottle.