I liked how Stephanie Hahn kept me well informed on the progress of my vehicle. She did a great job.
4/4/2018
Kimberly S. VERIFIED CUSTOMER
Vehicle Make : Ford
I am so happy with our service. They kept us informed every step of the way. We were on a time crunch and they took that into consideration.
3/31/2018
The Kuskokwim. VERIFIED CUSTOMER
Vehicle Make : Ford
You took 29 days to fix two car doors. The original estimate was 14 which seemed too long. Then you waited 14 days to find something else wrong and that took another 15. Total BS
NO! I AM NOT A SATISFIED CUSTOMER
3/30/2018
Bianca R. VERIFIED CUSTOMER
Vehicle Make : Honda
Very polite and efficient service, my car was even washed and vacuumed. I would recommend them to anyone looking for a professional service. The guy that did the estimate was awesome and honest
3/29/2018
Maria E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent customer service. Front staff was very professional and helpful. The repairs done to the vehicle are outstanding. The text with updates were very helpful.
2/27/2018
Leonardo C. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service. Well informed staff. They make you feel welcomed.
2/23/2018
Cecilia A. VERIFIED CUSTOMER
Vehicle Make : Ford
Everybody is Very professional and friendly. I would definetly recommend Cooks Collision.
2/22/2018
Sheila S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you
2/20/2018
Timothy B. VERIFIED CUSTOMER
Vehicle Make : Ford
Was a big help, the texting updates were awesome too. My cars my baby so that was a really nice perk of working with y’all. Louis was awesome too with answering all of the questions I had. It was pretty speedy too on how fast y’all got the work done. Thanks for all the help.
2/9/2018
Michael P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you and I enjoyed your customer service.
1/19/2018
Edward P. VERIFIED CUSTOMER
Vehicle Make : Honda
I’m very satisfied with the work and appreciate Louis keeping me informed throughout the process. I would have given 5-stars but the technician who replaced my windshield did not put back the sticker left from the old windshield He was unable to find it when requested.
12/29/2017
Erica R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Louis, was very professional and kept me informed about my vehicles status throughout the duration of the service! I’m very pleased with the result !!
12/28/2017
Kenneth W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Office staff was professional. Communication was excellent about the status of my car. AND, most importantly the work looks fabulous.
12/15/2017
Andreas I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Really appreciate all the updates during the process. Helpful when planning around not having a car. Went to the gas station today and unfortunately found that the cap assembly had not been put back together correctly. I was able to make the hange myself but it does appear there are some screws missing on the gas cap assembly mount to the vehicle. Other than that, all good. Thank you.
11/15/2017
Raymond B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Cooks Collision people were all very courteous and professional. From the start they were all very helpful and made me feel confident that I had pick the right company to repair my vehicle.
10/28/2017
Valeriy O. VERIFIED CUSTOMER
Vehicle Make : Mazda
Benjamin was excellent in managing our claim -professional,
Prompt and accommodating. Very impressed with service . Thanks you !
Okulov family
10/21/2017
Sofia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for keeping updated
10/21/2017
Cora J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I'm no expert on cars but the job looks very clean. My 3-year old car looks brand new all over again. I was updated as to the progress of the repair w/c I really appreciated. I think it was the service consultant or manager who handed me my car key and showed me the finished product. Very professional staff. I'm very satisfied with the job and happy that I picked Cook's Collision. Will definitely recommend to friends and coworkers.
10/20/2017
Frank S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Service Great Job as Always!!
9/13/2017
Bernard T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks for restoring my vehicle to original condition