Zach went out of his way to help me get my car finished and looking great. I appreciate his help very much.
4/10/2018
Charlene T. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Dolcey was excellent at keeping me informed. Great customer service.
3/31/2018
Annabelle D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Satisfied with the repair. thanks.
3/25/2018
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dolcey handled oversight of the repairs from start to finish and did an outstanding job. She stayed in regular contact with me and advised as to the progress of the repairs. Surprisingly, the repairs were completed sooner than expected. She is a very competent employee.
3/23/2018
Arthur E. VERIFIED CUSTOMER
Vehicle Make : GMC
Dolce did an EXCELLENT job keeping me informed during the entire process - from the day the vehicle was towed to Cooks Collision until it was picked up. Excellent customer service provided by Dolce.
3/21/2018
Sarah L. VERIFIED CUSTOMER
Vehicle Make : Kia
Zach went above and beyond to make my experience as easy and painless as possible. And my car looks perfect! Thank you
3/16/2018
Scott F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service was honest and had great communication via text and or phone calls. Work was done ahead of plan and with great quality. The rep even took me into the shop to show me progress of my repair a few days in (while wearing my Safety glasses). This is my second visit and would recommend this to anyone needing repairs.
2/27/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent customer service, Melanie ****is the best! She updates on the car repairs progress and all the repairs were done on time. My car was repaired in less than a week. I did not choose this location to repaired my car, but I'm glad my car was transferred to Cooks Collision on Tower Ave.
I am happy to have my car back with a great experience.
Mina Milam
2/21/2018
Alicia L. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Dolcey was awesome at keeping us posted through the entire process. Our car came back to us, looking brand new! We will recommend Cook’s to all friends and family in need of work done.
2/3/2018
Byron R. VERIFIED CUSTOMER
Vehicle Make : Ford
None All work and keeping me informed was very important to me and you did it well.
Thank you.
B.R. Routh
2/1/2018
Lynn K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you
12/19/2017
Devin D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciated the sense of urgency to get our truck back to us before the holidays. Also we appreciated all of the communication about the progress of our vehicle.
11/23/2017
Christine M. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Repairs looked great. Dolcey was always very friendly and professional and she always kept me updated and informed. This was my first experience with body work repairs on my car, and it was a very good experience.
Thank you Cooks Collision
Christine M
11/10/2017
Brandon B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent job. The service was quick and the office team was customer friendly. Thanks Cooks
11/8/2017
Evelyn V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your employees were courteous, informative and the work was done in a timely manner
11/4/2017
Kathryn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dolcey was very thorough, helpful, and kind!
11/1/2017
Richard G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent job repairing the rear end on my Sonata. Thank You...
10/22/2017
Djuain A. VERIFIED CUSTOMER
Vehicle Make : Ford
No complaints. Job well done.
10/5/2017
David T. VERIFIED CUSTOMER
Vehicle Make : Mazda
It was incredible service from beginning to end. I appreciated the frequent status updates.
9/23/2017
Taylor U. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Dolcey kept us informed every step of the way. Great customer service!