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Real Reviews from VERIFIED CUSTOMERS
William P. VERIFIED CUSTOMER
Vehicle Make : GMC
Like the way the kept me updated about the progress of my vehicle..
4/9/2019
Paula D. VERIFIED CUSTOMER
Vehicle Make : Ford
The completion date was changed several times in phone contacts with Dolcey Selke. I believe she was trying to be helpful by giving earlier dates of readiness. Promised updates were not made - thus my calling her and leaving messages were necessary. Having the vehicle "detailed" was offered and we shall have that done. Thank you, Joe Dean
12/7/2018
Tammy G. VERIFIED CUSTOMER
Vehicle Make : Jeep
My experience was amazing with Cooks Collision. I was emailed every step of the way. I was contacted by phone with updates. Dolchey( sry if I’m spelling it wrong) was so nice and so professional. I felt confident every step of the way. The work on my car amazing. Thank you all so much.
10/25/2018
Bernard R. VERIFIED CUSTOMER
Vehicle Make : Scion
The work was completed than estimated, great job.
10/19/2018
John G. VERIFIED CUSTOMER
Vehicle Make : Kia
Repair was done very well and they did a very good job of communicating throughout the entire process
10/7/2018
Roxanne R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service! Regular service updates and very pleased with the repairs!
10/6/2018
Santiago P. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good service
9/28/2018
Anne S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Always kept informed and the front desk was always helpful, besides the fact that the company did a great job on the repair! Very quickly also. Thank you.
9/21/2018
Eddie C. VERIFIED CUSTOMER
Vehicle Make : BMW
whoever washed my car. you da real MVP
9/21/2018
James B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Job, but would have liked my Head Rests to be returned to their original position of down. Every time I use Cooks you do a geat job.
9/20/2018
Avelino U. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
First time in Cooks Collision and place is nice and clean .Staff are so helpfull .Jessie ,my advisor was so nice and really took care of my problem ,has a one word and get my car ready ahead of time .What a great job and thank you nice people.
9/20/2018
Morris S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service, Dolcy was amazing
9/13/2018
Steven O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dolcey was very kind, communicative, and completely of service. I could not have asked for a better experience.
9/13/2018
Waseem N. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Dolcey Selke always above and beyond with her service.
9/6/2018
Brandon S. VERIFIED CUSTOMER
Vehicle Make : Ford
Absolutely happy with how well the repair was done. Front end looks brand new.
9/3/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Ford
Your rep very helpful thru out the process. Professional in dealing with customer as myself. I would recommend any of my friends to cooks collision if they need collision repairs. Thanks.
8/31/2018
Jeri M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service. Quality and expedient repairs!
8/30/2018
Mary G. VERIFIED CUSTOMER
Vehicle Make : Buick
The staff was very helpful and kept me up on what was happening all the way
8/25/2018
Keith K. VERIFIED CUSTOMER
Vehicle Make : Honda
Kelsey kept me in the loop about any important items related to the status of my car. And the e-mails letting me know were appreciated.
8/21/2018
Danielle B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Your staff was very on top of the repairs of our vehicle. We received daily updates as the progress of the repairs which was a nice since some places can go a few days without letting you know that status of a repair.
8/11/2018