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Real Reviews from VERIFIED CUSTOMERS
John M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very friendly, sent daily updates and answered all questions.
3/18/2017
Bridgette J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Timely and daily updates. The car detail was a plus. Thanks!
3/7/2017
Don D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was impressed with the efficiency of Cooks Collision. I received my car on Friday afternoon when I anticipated receiving it the following Monday. The car looks great! Thank you.
3/7/2017
Travis C. VERIFIED CUSTOMER
Vehicle Make : Audi
Mario was great!
2/21/2017
Martha D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Staff very friendly, professional work and I will definitely be back and refer it to my friends.
2/21/2017
Kelly H. VERIFIED CUSTOMER
Vehicle Make : Audi
I was very pleased with the excellent customer service provided by Theresa and Mario. My car was returned to me ahead of schedule, and was completed to my satisfaction.
2/14/2017
Reginald L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I expect a satisfactory repair from any decent repair shop. Nothing exciting about it!
1/25/2017
Lauren P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone at the El segundo location was very helpful and worked hard to get my car back to me as soon as it was possible.
1/17/2017
Kenneth N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service Excellent work
1/4/2017
Brian G. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanks guys, great Job!
11/2/2016
Jonathan C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone at Cooks Collision is great. Joe was amazing in the way that he handled my claim and repair
10/17/2016
Robyn G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent customer service! I was kept well informed about my vehicle and was very happy with the repair. The waiting area was also clean and comfortable.
10/17/2016
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Joe was very helpful and responsive. Great work
10/15/2016
Lawrence S. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Body work was impeccable, indistinguishable from new. Staff was friendly and helpful, with timely status updates. The car was very nicely detailed, a cut above satisfactory.
8/3/2016
Kristian G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
You guys were great , I appreciate the quality work and great service. Thank you
6/4/2016
Olivia D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Joseph Keller was very professional even when I was unreasonable about not getting my vehicle back after 7 working days. Everyone in the office was considerate and understanding. All in all, I would use Cooks Collision again (I hope I never have to, under the circumstances). Thank you Joe! You get a 10.
5/12/2016
Padraic M. VERIFIED CUSTOMER
Vehicle Make : Kia
Another great experience at Cooks
5/9/2016
Michael K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Always a great job at cook's. Thank you. I appreciate quality work.
5/6/2016
April E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was so helpful. The work was greet and so was the service.
4/21/2016
**** E. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Mario and Joe always on top of my repairs, and kept me informed with all the details. Both are excellent at what they do. The work done on both of my vehicles was top shelf. A
3/22/2016