All the work done seems to be excellent. I went over things pretty well and was pleased with what I saw. Once work got started status communications were very good. I noticed that you even fixed a tiny dent that I had in the roof that was not really part of the job, thanks.
10/24/2018
James A. VERIFIED CUSTOMER
Vehicle Make : Porsche
So far, the work looks excellent! My advisor was very friendly and professional too.
10/10/2018
David P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent work, continuous status feedback and completed well before promised date. Coordinated all approvals with my insurance company in a very timely manner. Very knowledgeable, efficient and friendly staff.
9/20/2018
Jeffrey H. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciated being kept up to date as my car went through the repair process. Everyone at Cooks was very friendly and helpful.
9/14/2018
Emily K. VERIFIED CUSTOMER
Vehicle Make : Ford
Thx be to Gaby for good reception and to Sophie and her team for daily updates and a job well done. Thank you.
9/12/2018
Torez K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thankyou to Sophie Duong and team for making it a great and seamless experience to repair my car, right from the first day i came by to get estimates all the way to repair completion. Appreciate your professionalism and excellent work! Keep it up.
9/11/2018
Maranda C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service! Sophie was amazing. I loved gettin text updates about my car.
9/11/2018
Antonio C. VERIFIED CUSTOMER
Vehicle Make : Mazda
To me, the staffs are knowledgeable of the repair to be done; and, it is validated by my feeling of satisfaction of the repair that was done to my car. In addition, because of the friendliness shown by the staffs, we felt comfortable in dealing with them.
8/31/2018
Mayra H. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is the second time I have an accident and you guys work on my vehicle. Both times the experience has been great. The staff is wonderful, very nice, very helpful. Front desk is so nice and friendly. Joseph was great during the repair process. You guys are the best :)
8/30/2018
William E. VERIFIED CUSTOMER
Vehicle Make : Audi
Work was well and quickly done. Sophie and Debbi did an exceptional job of handling the paperwork and keeping me informed
8/22/2018
Chiaki J. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly people, very prompt. As soon as I got off the phone with my insurance company, Cooks called me to set up appointment and I dropped off my car the following day. They updated me daily and a week later, I have my car back looking new and they even cleaned the inside too.
8/7/2018
Deborah B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every staff member of Cook's is personable, professional, and a pleasure to deal with. I am very happy with the quality of work and level of communication. thank you!
8/2/2018
Tamra P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great professional staff. Have recommended you - my brother in law is there today. Really happy with your shop.
7/25/2018
Dave P. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything went well had a couple of email glitches but that was nothing thank you so much for doing such a wonderful job on my car and getting it back to me quickly
7/21/2018
Joanne L. VERIFIED CUSTOMER
Vehicle Make : Audi
I appreciated the efforts to address the hidden but key elements that were damaged. It was also important that they took the car to the Audi dealer to ensure the repairs returned the car to its original state.
7/19/2018
Benjamin W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service from Sophie and everyone involved.
7/10/2018
Philip W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Sophie Duong is excellent - great communication, service. I would recommend Cooks to anyone
7/7/2018
Patrick D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Solid workmanship and staff
6/28/2018
Seprina W. VERIFIED CUSTOMER
Vehicle Make : Honda
The team at Cooks we’re very accommodating and helped me with everyone of my requests! They worked diligently for the repair to be completed early as well. Very satisfied!
6/17/2018
James Q. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service and repairs. Everyone was a pleasure to work with. Thanks