Dana was there every step of the way to ensure my car was fixed and even got it done early! I am so grateful!
3/21/2017
Jeramy R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Such a fantastic job and customer service!!! Will recommend to my friends and family!
3/11/2017
Brenda C. VERIFIED CUSTOMER
Vehicle Make : BMW
The whole process went smoothly and timely. Dana Zalenka was excellent in keeping me updated and in extending herself to coordinate with me, Claims adjuster and the insurance company. She is thoughtful, knowledgeable and professional; a perfect combination. I have no recommendations or suggestions as everything was done very well. Thank you for taking good care of my car!
Kind Regards, Brenda C
3/9/2017
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Buick
Good job, kept me well informed and satisfied with the work
3/2/2017
Ruth H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Car looks great!
3/2/2017
William Y. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Finshed earlier the estimate. Excellent job.
2/28/2017
Contessa C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Communication was outstanding. Work was done on time. Quality repairs. Great customer service.
2/25/2017
Linda M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Alan was great as was everyone I talked to. My car looks Great. I would recommend you to anyone Thank You for making everything so stress free and keeping me informed on the progress. Linda M
2/24/2017
Noel S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Work was excellent, the repair took a little longer than estimated (due to parts), but I was kept informed the whole time.
2/19/2017
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Alan was fantastic! He and your process made it super easy with drop off, getting a rental, and pick-up etc.. Great Job ! Keep it up !
2/17/2017
Stephanie M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you so much Dana for a job well done from start to finish! My Escape looks brand new, your crew did a beautiful job!
2/11/2017
**** S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Amazing
2/2/2017
Daniel P. VERIFIED CUSTOMER
Vehicle Make : Ford
Lance and the team did a great job getting my car back on the road. Thank you.
1/30/2017
Suzanne S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Dana was awesome, great spirit and rep for Cooks.
1/28/2017
Mohammad Y. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Keep going same way and follow the new ideas. Try to make it more affordable (pricewise) will bring you more costumers.
1/25/2017
Karen O. VERIFIED CUSTOMER
Vehicle Make : Honda
All was great except our car door would not open
From the inside when we got it back. We are taking
The car back in tomorrow to get fixed. Thanks. Really
Liked the text updates and feedback on progress
On the car. Appreciate the Starbucks card as well.
1/25/2017
David B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Dana did a great job of keeping me informed through the whole repair process. She was thorough, professional and deserving of a raise.
1/25/2017
Helen C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone was professional and helpful. Was kept up to date on the progress of repairs. My new bumper looks great. Thank You
1/23/2017
Patricia U. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Beautiful work!
1/14/2017
Gerald W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Myself, my mother and the dealer that the car was purchased from have used Cooks Collision. The quality and the attention to detail brings us back for auto body repair services.
Kudos for your great customer service.