Vehicle was repaired ahead of schedule. Thanks for that.
I have a comment on the cleanliness. There were trashes left in the car and dust everywhere. It was not ridable at all. I need to get it cleaned before I can have my kids in. Please look into this. Thanks.
4/17/2018
Qayoum W. VERIFIED CUSTOMER
Vehicle Make : Toyota
There were still dust in the trunk underneath of my spare tires, not sure how it got there because the repair was supposedly be done on the doors. Also not sure if the doors has been replaced or repaired? Are you guys used the OEM parts or aftermarket parts.?
3/31/2018
Jayesh P. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I pick the car up on Monday March 26, 2018. 2015 Mini Cooper S 4 dr, Orange.
Major squeaks every time you go over bumps or road depressions. Sounds like the muffler is not installed or secured correctly.
3/27/2018
Ronald C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The best!!!
3/16/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job looks like new very satisfied with the repairs and service
2/17/2018
**** T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
When I picked up my car it was flithy...... not a good first impression also I am not satisfied with the repairs.... waiting to
Hear back from my representative. Tammi Tuyor
2/15/2018
Richard R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Bill did a great job in making sure my car was fixed as soon as possible, friendly staff, and a two day turnaround! I have no complaints
2/14/2018
Michael K. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank your staff for a job well done from the estimate,
to ordering parts, work done in one day to the shuttle
ride home.
Thanks again
2/9/2018
Steve M. VERIFIED CUSTOMER
Vehicle Make : Lexus
The communication was excellent from the service manager. The front desk was very customer service oriented.
2/9/2018
Armida L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Adrienne was very professional throughout the whole process. She immediately took care of an issue we had.
We received great service by everyone we dealt with at Cooks.
2/7/2018
Elisabeth A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Rebecca was my contact and she was absolutely wonderful. She was efficient, had excellent follow up and understood that my accident was frustrating for me. She truly made me feel better during the process.
When I picked up my car the headlight that had been repaired wasn’t working which was not a big deal just a slight inconvenience. My driver’s door was replaced, but now I can hear metal rattling when I drive and when I close the door. That may just be an unfortunate result of the accident and nothing Cook’s could have avoided, but it did leave me feeling slightly disappointed with the repairs.
2/4/2018
Stephen M. VERIFIED CUSTOMER
Vehicle Make : Mazda
They took time to get my car repaired and looking new again. I definately will recommend you folks to my friends and family.
2/3/2018
Ho C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very good JOb!
1/5/2018
Nance P. VERIFIED CUSTOMER
Vehicle Make : Audi
This was the second time I had the opportunity to use you services. Both times I came away completely satisfied with everyone's professionalism, and service. I wouldn't hesitate to recommend Cooks Collision to anyone in need of such services.
1/4/2018
Max M. VERIFIED CUSTOMER
Vehicle Make : Audi
Repairs look great and were completed when promised. All around positive experience.
12/19/2017
Paula C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great, courteous and Fast Service.
12/16/2017
Todd F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you
12/16/2017
Delmer C. VERIFIED CUSTOMER
Vehicle Make : Toyota
no problems... everything went as estimate was.
12/12/2017
James B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone is amazing at your Dublin location!
Fun, professional and truly a joy to deal with.
Add in the outstanding work...and you have an wonderful business!