Justin Warren gave an outstanding service. The repairs were excellent.
11/18/2018
Wendy K. VERIFIED CUSTOMER
Vehicle Make : Saturn
Justin was very accommodating and helpful with my
situation of being out of state for three weeks and my arrangements for my vehicle to be picked up by a
friend, who ended up having a family emergency.
thank you.
10/31/2018
Randall C. VERIFIED CUSTOMER
Vehicle Make : BMW
Great work, fast service, Justin kept me updated along the way.
10/27/2018
Alissa K. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only thing that would have made the experience better is if the repair time (two weeks) had been shorter. Customer service was great.
10/25/2018
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Cook's Collision of Dublin go above and beyond. Israel and the rest of the team know their stuff. They are very friendly and always professional. Thank you Cook's for making an unpleasant situation more tolerable and satisfying.
10/25/2018
Yeturu A. VERIFIED CUSTOMER
Vehicle Make : Lexus
What can I say - well done!
10/20/2018
Celine Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
great
10/19/2018
Melissa R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was very courteous and efficient!
10/11/2018
Paul G. VERIFIED CUSTOMER
Vehicle Make : BMW
Friendly and efficient staff
10/3/2018
Ken S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Rebecca was wonderful. She handled everything perfectly. From estimate tto the finish. All of the representatives were excellent also. The work performed looks great. When we have the need my family only uses Cooks Collision. Thanks for making it a great experience.
9/29/2018
Bhanu N. VERIFIED CUSTOMER
Vehicle Make : Honda
rescheduled multiple times, promise to call back never happens. Did not feel like working with a big body shop, unexperienced team.
I was promised I will be sent email with my scanned signed pickup documents. that never happened after sending reminder emails also. I still do not have my pickup docs.
And about the insurance contact person Shevis (Framers), need to be sent back as a trainee, has not knowledge and does not know how to followup with customers.
9/28/2018
Agnes A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you very much.
9/28/2018
Sukhjeet B. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs are fine but the rep said they would follow up with me on mirrors days and never did and I had to call multiple times to check the status of the car.
9/21/2018
Eva A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service to Justin and Jason- keep up the good work
9/21/2018
Lorin S. VERIFIED CUSTOMER
Vehicle Make : Honda
Justin is/was excellent, really appreciate his personal care and concern for my vehicle.
9/21/2018
Moataz M. VERIFIED CUSTOMER
Vehicle Make : Honda
Justin was very professional
9/18/2018
Anita P. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car repair was done to my satisfaction. They kept me updated about the status of my car repair 2 times a week and the entire process was handled in a professional manner
9/17/2018
David F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car looks great! Thanks to all the team for their hard work and commitment to excellence!
9/14/2018
Mark H. VERIFIED CUSTOMER
Vehicle Make : Audi
Communication was excellent. I’m happy with the repairs. A+ customer service!