Cooks Collision was great! Thank you very much for the repairs to my car.
11/21/2017
Shirish M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional
Prompt
Polite
11/21/2017
Myrna G. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys are awesome. Everyone is always so courteous and helpful. Thank you for completing the job so quickly.
11/18/2017
Viviana P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was satisfied with my repair experience
11/17/2017
Samuale W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Johnny Lucero did a great job - he was informative, friendly, and very clear at every step in the process. A+ job from him and everyone at Cooks.
11/16/2017
John M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Friendly and efficient. Great job!
11/15/2017
Alisia Marie. VERIFIED CUSTOMER
Vehicle Make : Toyota
Johnny walked me through each and every step. He explained why he was taking pictures, he explained what repairs I needed and why. His attitude was upbeat, welcoming and reassuring. I felt very comfortable through the entire process. I've been to other autobody shops, but none have been as welcoming and professional as Cooks Collision. This was all possible because of Johnny. I can't say enough good things about this associate. He is definitely an irreplaceable asset to the company!
11/12/2017
Suzanne H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Johnny Lucero was helpful, thoughtful, went out of his way to help me get my car back in a timely fashion. He communicated everything to me so that I understood what was going on. The receptionists also were welcoming and seemed genuinely concerned and friendly. I felt well taken care of during my experience at Cook Collision.
11/9/2017
Evelyn N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team did an excellent job. I was surprised they finished so fast thank you for a job well done.
10/31/2017
Shakur M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Highly professional employees. Got my car looking like new in almost no time. Would highly recommend.
10/27/2017
Susan P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Your team is awesome!! When I brought my car in, all 3 teams (Cooks, Geico and Enterprise) took care of me right away, I was out of there in 15 minutes! The updates we're great! And my car was done a day early! The whole experience was smooth and satisfying! Great job everyone!!
Thank you again,
Sue Paulson
10/18/2017
Gregorio G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you for keeping me updated at all times, having that one on one phone call made it easy to get my questions answered and I was constantly kept informed. The employees were extremely kind and willing to help me with anything I needed. Great customer service.
10/17/2017
Alejandra L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Constant communication via text, email , or phone call. Great explanation of exactly what had to be done to my car. Friendly and courteous.
10/17/2017
Wynne Z. VERIFIED CUSTOMER
Vehicle Make : BMW
Tiffany was wonderful. Very kind and easy to communicate with.
10/16/2017
Shawni M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Tiffany was awesome!
10/11/2017
Dennis P. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional, competent, efficient... thx!
10/11/2017
Liza A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was extremely satisfied with how the repair turned out, and was pleasantly surprised by the car cleaning. Although the repair took longer than anticipated, I understand that the delay was out of the teams hands due to a delay by the parts distributor.
10/7/2017
Estell J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very pleased with the great customer service. All staff were very courteous and professional. It was great how they kept me informed on the status of the work. I will definitely use them again and refer them to others. Thank you very much. Estell J
9/30/2017
Alejandro J. VERIFIED CUSTOMER
Vehicle Make : Ford
I've had my truck at cooks twice this yr and wife's car ones all three experiences have been great. Very friendly and they're very good at keeping you posted at all times.
9/30/2017
Hakan O. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Thanks for your efforts for bringing our car into shape.