You did a great job with communicating the status and being clear from the start with what to expect. When I called I received a prompt response. The work was great too!
9/13/2018
Mark E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was super professional and friendly.
My tech worked extra hard to get my car finished before the weekend which was much appreciated!
9/8/2018
**** O. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent work, quickly done. 10/10 would use again.
9/8/2018
Gustavo P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone at Cooks Collision is awesome! Especially Tiffany! She did a great job going over the process of what was going to be done to my truck, made me feel secure and I left happy knowing my truck was going to be in good hands. The work done was phenomenal...my truck looks brand new. Thank you everyone!!
9/5/2018
Brian R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thx.
9/5/2018
Sherri B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciated the professional and friendly staff that managed the care of my vehicle.
9/1/2018
Ethan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
From first stepping through the front door to the final walk through of the repairs to my vehicle, the team at Cooks Collision on Research Drive in Davis, CA was inviting and extremely positive towards providing a timely repair of my vehicle.
Shout out to Johnny, whose name I remembered even though I'm absolutely awful at remembering names, because he consistently and frequently checked in with me by phone on the progress as well as provided thorough explanations regarding the possible damages when we did the initial observations as well as suggested maintenance of the new paint job and the life time insurance policy.
Also shout out to the miss (I apologized I'm bad with names!) who first assisted me with signing my car over to the team's very capable hands. It was a very smooth and quick experience.
While I don't wish collisions upon anyone I know, if they do so near Davis I would recommend this site wholeheartedly.
8/30/2018
Carmen W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The repair took longer than expected but everything appears to have been done correctly.
Thank you!
Carmen
8/20/2018
Steven C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Looks good as new very much appreciated!
8/18/2018
Vanessa D. VERIFIED CUSTOMER
Vehicle Make : Kia
I am waiting to hear about the piece missing from the bottom of the front bumper.
8/17/2018
Jonathan L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was great. Got my car sooner than anticipated.
8/15/2018
Sophie G. VERIFIED CUSTOMER
Vehicle Make : Honda
Had some issues with getting the same message from everyone (I was told two different things about my car), HOWEVER the way that your staff handle folks is fantastic. Business is about relationships, not perfection.
8/12/2018
Kalyana C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job!
8/9/2018
Johansson.deborah A. VERIFIED CUSTOMER
Vehicle Make : Ford
This was the easiest most painless car repair experience! Thank you! They did an amazing job!
8/9/2018
Manpreet K. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice work , good service
Thank you so much
8/8/2018
Vania A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Tiffany worked so closely with me and my insurance to ensure that the repairs were up to par. She had excellent communication and everyone over the phone and in office (Sal and Alex) were always friendly and willing to keep me in touch with Tiffany. Nathan personally made time to speak with me and reassure me everything would be taken care of and overseen. The courtesy work was greatly appreciated as well. I will definitely refer and return to Cook's in the future!
8/2/2018
Jack W. VERIFIED CUSTOMER
Vehicle Make : Audi
Four experiences with Cook in Davis and all were highly professional.
Jack Weiss
8/2/2018
Jacqueline H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent service and wonderful job car looks like new
7/28/2018
Laura O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service!
7/28/2018
Joseph H. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good service and quality work. One downside it I was initially told the work would take only 4 days and thee days later was told it would be another week. The conversations were polite, but I did feel a little misled. Overall though I would do business with them again