They took my car in and work with my situation by making sure that parts was there before I dropped my car off and finished early to give my car back. My car looked good and ran good. I was up dated on the progress and walked through everything that was done.
12/18/2018
Edgar M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Buen trato y te ablan entu idioma
11/3/2018
Matt J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and friendly staff. They were quick to help take care of my issues and it couldn’t have been a quicker easier process dealing with them. I would highly recommend this office. Their manager came out to say hello and make sure I was taken care of as well which goes a long way with customers.
10/26/2018
Itzel R. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was my first accident I have been in and Johnny really made this experience so easy and less overwhelming for me. My car turned out great as well!
10/24/2018
Sandy C. VERIFIED CUSTOMER
Vehicle Make : Kia
Very nice and helpful
10/23/2018
Sylvina F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Yes, i am very satisfied. Friendly staff, helpful, just happy with their services.
sylvina
10/18/2018
Jessica K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Johnny was incredibly communicative about the car's status, the estimate as it shifted, and made sure everything was square with Farmers insurance. He even gave me general car tips for a sap problem. Very impressed with his professionality and kindness.
10/13/2018
Marty K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer service and quality of work second to none! Very, very impressed and satisfied! Thank you!
10/13/2018
Aaron V. VERIFIED CUSTOMER
Vehicle Make : Honda
Looks like a new car
10/11/2018
Norika S. VERIFIED CUSTOMER
Vehicle Make : Ford
After repairing, the lid of compartment was missing.
10/10/2018
Kathleen C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Courteous and kept me in the loop throughout the process!
10/5/2018
Kristin T. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done. It looks brand new! Thank you so much. :)
10/4/2018
Donald L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
All the staff at Cooks Collision where wonderful. So far I'm very impressed with the outcome of my car repairs everything looks great! Tiffany went above and beyond to prove to me that she knows what good customer service is and she is Beyond Pleasant to work with.
9/27/2018
Susan S. VERIFIED CUSTOMER
Vehicle Make : Honda
- great service - very patient, quick and efficient
- constant communication about my car status
9/26/2018
Shay C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone was super helpful and I was shocked at how fast everything got done!
9/25/2018
Roy S. VERIFIED CUSTOMER
Vehicle Make : Scion
The team kept me informed, and helped me out when the car needed more time due to the discovery of a previously hidden defect. Everyone was nice, helpful and friendly.
9/22/2018
Henry T. VERIFIED CUSTOMER
Vehicle Make : Honda
I was treated very well during the repair process on my car. Johnny saw to it that I was well informed and every step of the process was explained and managed for me.
9/21/2018
Mildred S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff is very friendly and helpful.
Thank you.
9/19/2018
Cooper H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very prompt and talented crew
9/16/2018
Aron K. VERIFIED CUSTOMER
Vehicle Make : Honda
Not sure if this submitted. Great communication and customer support. The repair was in under the estimated time, even though the repair was more extensive than originally thought.