very nice people i met on that place on top of all was matthew kullman respectfull,polite,knowledgeable and the repair done on my car is 100% saticfaction.thanks to you all and the farmers insurance.
4/3/2018
Monica C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The way you handled this was totally professional and I was extremely pleased with all aspects. The car looks brandnew, your staff explained things well, were courteous. I will recommend Cook's Collision as the only place I would have a car fixed, though I hope this will not happen to me again--it was my fault.
Thank you,
Monica C
4/3/2018
Henry S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Matt's great. He's courtesy and knowledgeable.
3/31/2018
Darnella S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your staff went over an above care. Thank you. . .
3/29/2018
Rita T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was exceptionally nice. Particularly the gal at the front desk (but I can't remember her name!). Thanks to everyone.
3/27/2018
Katherine B. VERIFIED CUSTOMER
Vehicle Make : Toyota
well done
3/26/2018
Donald B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Beautifully done job and outstanding service people, especially Alan (so?) Nguyen.
3/23/2018
Meghan D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Andrea and everyone at CC were wonderful. I have to juggle both kids and two car seats and they were friendly, supportive, and went above and beyond to help where they could. Ivan was my “chauffeur” to the rental car place and he was so kind and even helped unload my many belongings from my car to the office. My car looks fantastic and was finished in a timely manner. A plus service!!
3/22/2018
Berton G. VERIFIED CUSTOMER
Vehicle Make : Mazda
as always, nice work.
3/20/2018
Lisa K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Woman in the front office was unprofessional and not trained. My rep did not update me on delays in a timely manner.
3/20/2018
Chris H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very friendly and were able to handle the unusual circumstances of my getting a second accident in the intersection coming to get the estimate with a nice amount of humor.
3/18/2018
Randall G. VERIFIED CUSTOMER
Vehicle Make : Toyota
on time, nice people, work looks good
3/16/2018
Paul H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work on my car and great customer service/notification from Alan Nguyen.
3/16/2018
John M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job! We had a very good experience.
3/16/2018
Joe M. VERIFIED CUSTOMER
Vehicle Make : Lexus
From the team, to process to results, everything was smooth and done with high quality.
3/12/2018
Desiree C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Great job, ****and Aaron! Thanks for making it right!
3/9/2018
Jonathan M. VERIFIED CUSTOMER
Vehicle Make : Ford
Matt Kullman was both very professional and very human. He made the experience with Cooks great!
3/9/2018
Elizabeth B. VERIFIED CUSTOMER
Vehicle Make : Honda
My only negative comment is I couldn’t stand the smell of whatever cleaning agent was used on the inside of my car. I had to drive with the windows open to clear it out. Otherwise all was fine.
2/28/2018
**** H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Unfortunately, this is the second time I’ve had to bring my car to Cooks for damage repairs, this time was for three separate insurance claims. Alan told me that the repairs were going to take “…roughly 8 working days…including…the detail portion of your vehicle.” and much to my surprise all was done in less than five! Wow! Not only that, but Alan updated me so I knew what was going on. And then there’s the efficiency at the front desk!