Sandra did a fantastic job of updating me on the progress of my car. Thank you all so much for your assistance! :)
5/24/2018
Forrest B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great communication; thanks for the text and email updates.
5/21/2018
Jolene B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I especially liked the way you kept me informed about the progress.
5/19/2018
Sandra M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service, friendly and knowledgeable folks - especially Andrea.
Although it took a long time to get my Mazda CX3 fixed, I am happy and feel that it has been done well. Thanks, Sandy McCabe
5/19/2018
Jonathan S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was almost completely satisfied. The new fender looks great, but somehow someone got the passenger seat all dirty and there is sticky stuff stuck all over the tire that was worked on and it was over-inflated.
5/18/2018
Joshua S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I could not be happier
everyone i delt with was a joy to interact with
My car is great and clean inside and out
thanks Cooks
5/16/2018
Simon C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Speedy response and courtesy, always follow up and never drop the ****. Great services!
5/5/2018
Mark T. VERIFIED CUSTOMER
Vehicle Make : Volvo
small detail: the cleaning staff did not know that I keep a small piece of lichen on my dashboard as it reminds me of Tahoe. It is not a problem as I will go back and I am sure to them looks ugly. and the cleaning staff is not apparently aware that paper to be shredded looks like garbage but contains confidential info. to be shredded. All fine. Cooks did a great job fixing my car efficiently and with good communication.
5/3/2018
Roberta M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was extremely pleasant and helped make a bad situation into a manageable experience!!!
5/3/2018
Ron S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
You guys were prompt, kind and professional.
5/2/2018
Keith H. VERIFIED CUSTOMER
Vehicle Make : Ford
I found the attentiveness of all and promptness of notifications, processing, and work progression to be more than satisfactory.
Cook's had been recommended to me and I'm quite happy.
Thanks
5/2/2018
Nick G. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional service throughout my experience
5/2/2018
Elissa H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every aspect of the process was handled so professionally and efficiently and with great consideration. Everyone was kind, thoughtful and helpful. I really appreciated the ride home when I dropped off the car. Alan was a joy to work with, totally professional and always treated me with such respect. Ny car looks so beautiful. All the work was done to the highest standard.
Thank you for your truly excellent work.
5/1/2018
Golomb.robert Golomb,shelly. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional
4/24/2018
Diane M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Straight up information. Followed through with updates. Interactions made me trust that all would proceed as discussed.
4/13/2018
Noah H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks for the quick turnaround and quality work!
4/11/2018
Gary B. VERIFIED CUSTOMER
Vehicle Make : Toyota
outstanding job. everything perfect. people are great, the repairs(I'm sure)are perfect, and the whole operation runs smoothly. In fact, the triumvirate of State Farm / Cooks / and Enterprise is the most efficient, well-run bureaucracy I've ever worked with. Excellent team, excellent job! Thank you all!
4/7/2018
Nancy L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks great. They were done ahead of schedule.
Alan kept me posted throughout.
I give Cook’s Collision a 10.
4/7/2018
Laura S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was well informed of status and customer service was great. The repair was excellent. Would never know the bumper had been damaged. Thank you.