Andrea Bourgeois and staff were amazing! Their prompt and thorough customer service really shined through for me today! There was no wait to be seen as I was greeted at the door! I would highly suggest Cook Collision in Berkeley, California to everyone!
8/31/2018
Paul G. VERIFIED CUSTOMER
Vehicle Make : BMW
this is my third time using Cooks Collision and each time it has been a very positive experience with the front office and the high quality of work. Thank you I have nothing but positive comments to make.
8/24/2018
Sharon D. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was great. Service, work performed. All great
8/21/2018
Diane B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I'm very pleased with the service I received. Everyone was courteous and helpful and the work was done quickly. The guys were able to save my parking sticker! Alan was especially helpful.
8/16/2018
Catelin L. VERIFIED CUSTOMER
Vehicle Make : Volvo
Very professional. The car looks great.
8/16/2018
Todd H. VERIFIED CUSTOMER
Vehicle Make : Jaguar
You guys were super fast from the front desk to the bathroom to the car wash you guys rock thank you
8/14/2018
Janis C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Your are always courteous and professional. I am informed about the progress of my car in a timely manner and I always know I am in good hands.
8/14/2018
Mark G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Andrea was very helpful and made this a great experience.
8/11/2018
Sara S. VERIFIED CUSTOMER
Vehicle Make : Honda
Allan Nguyen went the extra mile and removed tape residue and marks from the car when we picked it up, unrelated to your repair work. It was much appreciated.
8/8/2018
Phyllis H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Process was very efficient and repair work was beautiful!
8/2/2018
Jessica M. VERIFIED CUSTOMER
Vehicle Make : Ford
Andrea was awesome!
8/2/2018
Laura S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The estimate process and pick up of repaired car seemed to take much longer than they need to.
7/28/2018
Joanna R. VERIFIED CUSTOMER
Vehicle Make : Kia
Awesome work in repairing my KIA Soul plus; looks like a brand new car! Hip hop hooray!
7/26/2018
Michael S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Aside from the outside rear view mirror being damaged, i was completely satisfied.
7/21/2018
Elizabeth H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Andrea was wonderful! She was very personable, knowledgeable and helpful when I brought car in. She kept me updated with additional costs and let me know when car would be ready. It was a pleasure working with her!
7/21/2018
Robert B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very much appreciate the quick and professional work, and the excellent assistance of Andrea Bourgeois!
7/20/2018
Brian K. VERIFIED CUSTOMER
Vehicle Make : Scion
Andrea Bourgeois is simply fantastic -- expert, professional, thorough, so helpful, and really nice!!!
5 -- star service!!!
And the front desk person was also great -- so calm in the face of the morning intake chaos swirling around!
7/13/2018
Anne M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job. Thanks.
7/12/2018
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Agent worked with my time frame and delivered the car as promised.
7/10/2018
Emily G. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone at Cooks is so generous and thoughtful. I so appreciated Andrea revising my estimate to honor additional damage found, and Armando's willingness to give me a ride home. I'm sure this is all part of your daily routine, but it really does mean so much to your customers. Thank you!