Andrea Bourgeois is simply a fantastic person -- professional, expert, and does her hard job always with a smile. I appreciate her and all her work
SO much!
10/7/2018
Grace F. VERIFIED CUSTOMER
Vehicle Make : Honda
The drivers door no longer stays in the open position when getting in and out of the vehicle. It seems as if a hinge has been left off or something. the left rear door is fine. Would like to bring the car back in so this can be fixed.
10/2/2018
Rosanne P. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repairs on our car were done perfectly and in a timely fashion.
10/2/2018
John M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Super nice people
10/2/2018
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Kia
Andrea was fantastic! Timely updates, attention to details. Couldn’t have been better!
Thanks so much!
Dan Leininger
10/1/2018
Christian P. VERIFIED CUSTOMER
Vehicle Make : Volvo
Not properly fixed at all after the repair was 4 days late. Need to go back to re-do. Very disappointing.
9/28/2018
Pamela C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Better & faster than promised. Kudos!
9/27/2018
Andrew J. VERIFIED CUSTOMER
Vehicle Make : Honda
thank you
9/26/2018
David H. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
always perfect
9/26/2018
Joy A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Alan Nguyen was super professional, helpful, and informative. Thank you!
9/24/2018
Rebecca D. VERIFIED CUSTOMER
Vehicle Make : Kia
Alan was a clear communicator aand andwered all my auestions. He gave me a clear picture of what the work would entail and the number of days required. I put in a special request that my berkeley parking permit could be saved, and it was ! For me that was almost as important as getting the bumper fixed! So thanks to Alan and everyone at Cooks who worked on my car. And thank you for washing it before letting me drive away. Overall I give you guys 10 out of a possible 10 Stars. Thanks again !
9/21/2018
Gross.anna W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Sandra was excellent. Car is perfect. I have recommended Cooks many times and will continue to do so
9/21/2018
Alex R. VERIFIED CUSTOMER
Vehicle Make : Scion
You did great! Good business and all of the staff is very friendly!
9/20/2018
Karim A. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks brand new! I was so sad when it got hit and getting it back was the happiest moment of my week. And it was repaired a lot faster than I thought. Thank you!!!
9/10/2018
Brian K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Andrea Bourgeois at Cooks on College Ave in Berkeley is superb in all she does, from doing the estimate costs to repair my car, to ensuring that the repairs were done perfectly and on time -- even sooner -- and all with a smile and twinkle in her eye!!! She not only inspires confidence, she gets all her many jobs done expertly while remaining calm in the midst of the controlled chaos of a very busy collision repair shop. Andrea is THE BEST!!!
Also, I want to acknowledge Amber, the office intake person and receptionist is also excellent and expert, and a very nice person.
9/9/2018
**** H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, great servce. Thank you.
9/8/2018
Yu Lin. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly and timely staff and team.
9/7/2018
Amy H. VERIFIED CUSTOMER
Vehicle Make : Honda
San Souriya was great! Thank you to the whole team.
9/6/2018
Latiana M. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks brand new again! There are a few more things I need to get fixed and I will be going back to Cooks for repairs. Thank You.
9/6/2018
Eugene C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They were courteous and kept me up rod date with repair status. I appreciate the good communication. Also,the car was delivered on time as promised.