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Real Reviews from VERIFIED CUSTOMERS
Annette H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone there was very helpful and professional, from Maria at the front desk to Mgr Sean and everyone in between especially Adolfo who kept me apprised every step of the way. Thank you for a beautiful job on my 2005 Honda Accord!
12/21/2017
Inessa A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job, I am very happy! Thank you! I wish you a wonderful Holliday’s.
12/14/2017
Mary S. VERIFIED CUSTOMER
Vehicle Make : Honda
Pleased with all aspects of your service Staff courteous efficient and pleasant Text system kept me informed on daily basis of cars progression per system
12/2/2017
Eric A. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate the flexability. How he came in on a Saturday and all. Love the way it looks. Love the comunication
11/19/2017
Soledad L. VERIFIED CUSTOMER
Vehicle Make : Kia
Ohan was very nice and always he keep me post it about my car. Also was professional and he explained to me everything about the repairs. Thank you.
11/18/2017
Nizar S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completely satisfied
11/18/2017
Pamela M. VERIFIED CUSTOMER
Vehicle Make : Ford
Ohan was terrific.
11/17/2017
Zoran L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great shop work and Ohan’s excellent customer service and communications were excellent. This is my second visit, and you got very satisfied client.
11/16/2017
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Ford
Will always use in the future
11/11/2017
Andrew C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service and communication
11/10/2017
Milagros O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ohan was awesome and stayed in touch with me throughout the repairs to keep me in the loop. He went above and beyond to get my FJ Cruiser back to how it was before the collision. All my aftermarket parts made it a little more difficult, but he got it done at the projected time, which was crucial for a pre planned 4 day trip.
11/9/2017
Leonard.,william S. VERIFIED CUSTOMER
Vehicle Make : Toyota
A simple bumper repair took almost 3 weeks Seemed to be too many unnecessary delays and an attitude that “they were busy and shouldn’t expect better service.”
11/8/2017
Abigail S. VERIFIED CUSTOMER
Vehicle Make : Honda
Cliff was super nice and communicated constantly. Car looks great!
11/5/2017
Headley.lynn Headley,wayne. VERIFIED CUSTOMER
Vehicle Make : Scion
Enjoyed my first experience with Cooks. Very informative and really liked the daily texts update that let me know the different stages of repair. Thanks so much!
10/27/2017
Gerardo V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service and Clif did a great job keeping me updated. Thank you sir!
10/27/2017
Nguyen.diem Le,loan. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was really great. The walk through inspection was thorough, the daily updates was awesome and the repair was great. Finished in half the time they had anticipated on finishing. Very satisfied customer
10/24/2017
Tachun K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Still would like the touch up paint that was offered to me. There was a small dot on the side that wasn't painted that needed touch up. I was told that I would be provided with some touch up paint.
10/24/2017
Scottie R. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was very impressed with how professional my estimator was and how thorough he was. Cliff reassured me that my car will be returned to me the same as before the accident. I was given daily updates about the progress of the repairs and always advised to call him if I had any questions. My car looks wonderful and was repaired in a timely way. This was my first time having any body work done on my car so I was very apprehensive. I had a great experience with a very unsettling circumstance. I would highly recommend Cooks to anyone who needs body work done on their car.
10/21/2017
Jonathan D. VERIFIED CUSTOMER
Vehicle Make : Honda
There are a few things that I would like looked at. I sent a message to the gentleman handling my car but I have not heard back from him. So my car is not completely done and I would like to speak to someone. I’m not angry I just want to take care of it.
10/17/2017
Mohammad M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your employee Ohyan is excellent in customer relations and work performation. He seems very professional and follow up work being in repair shop. I am very satisfied. Thank you
10/10/2017