I cannot say I was "completely" satisfied with my experience as there were some gaps in communication, but overall it was not a terrible experience.
1/2/2019
Mary M. VERIFIED CUSTOMER
Vehicle Make : Toyota
You have a professional approach and delivered an excellent repair
11/7/2018
Johnathan B. VERIFIED CUSTOMER
Vehicle Make : Scion
Service was great, everyone was really nice and answered all our questions!
11/6/2018
Theodore D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job ????
11/6/2018
Edward T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was courteous, professional, all my
questions were answered and the job was completed in a reasonable period of time with excellent results.
11/5/2018
Peter M. VERIFIED CUSTOMER
Vehicle Make : Honda
Well done, everyone. I appreciate the convenience of update messages, courtesy rides to Enterprise, and your friendliness.
10/22/2018
Robert G. VERIFIED CUSTOMER
Vehicle Make : Toyota
On a scale of **** - 10, you guys get an 11!
10/19/2018
Integrity Legal. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and communication. Cliff is awesome. Thank you.
9/25/2018
Alvin F. VERIFIED CUSTOMER
Vehicle Make : Buick
Very professional
8/31/2018
Adrianna G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very wonderful staff!
The lady at the front desk was very nice!
My car came out beautiful.
8/16/2018
Dennita R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Service was fast. Everyone was was very friendly and nice and caring I will be getting all repairs done here.
Thank you everyone
8/11/2018
Brooke S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very impressed with the customer service and the repairs. Thanks!
8/10/2018
James P. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job. Very professional and great job keeping us in the loop on a daily basis. Thank you
8/10/2018
Magdalena T. VERIFIED CUSTOMER
Vehicle Make : Ford
Very informative and helpful. Finished job 3 days earlier than anticipated. Quality worK!
8/4/2018
Bruce W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Cooperative, informative from start to finish and job well done
8/3/2018
Angelita C. VERIFIED CUSTOMER
Vehicle Make : Acura
Very good and efficient service!
7/28/2018
Michael R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Overall cooks did a good job. But, with that said there were two things I am bothered by. Number one I dropped off my car on Monday, it took until Thursday before a valid accurate estimate was complete.
2nd, I’m disappointed with the warranty disclosure. The work performed by Cooks is warranted for life, (for the original owner); how bogus. Your work on the vehicle should be warranted on the vehicle, it should not matter who owns the car. If I give it to my daughter, the work should still be under warranty.
7/25/2018
Lorenzo D. VERIFIED CUSTOMER
Vehicle Make : Honda
nice work. friendly and prifessional staff. Brian was awesome!
7/14/2018
Seyed A. VERIFIED CUSTOMER
Vehicle Make : Honda
very organized body shop company with professional and polite employees, Perform the repairs in a timely manner.