The claims rep did not keep me informed of the status of my vehicle, accused me of doing damage to my own vehicle, my vehicle was returned with scratched paint and a deep scratch/dent where lettering had been removed for painting and the bumper was not finished being installed. It is loose on the bottom of the car. The rep was quite unprofessional during our conversations and never followed through with his claims. After being recommended to have my Audi serviced by this center, I would have expected a higher quality of service and workmanship to have come out of the repair shop. I barely owned my Audi for 2 months when I was hit by another vehicle. I really expected my vehicle be returned to me in like new condition.
2/10/2016
Chase.shah F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job on the car. It looks great. We are very happy with the work and though we hope to not have to be back (because that means we were in another accident) but if we are, we will definitely come back
1/30/2016
Terri M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks-
1/29/2016
Francoise K. VERIFIED CUSTOMER
Vehicle Make : Honda
I was satisfied with the work done on my car and the professional and friendly communication I had with all involved. Thank you for your service
1/24/2016
Brian S. VERIFIED CUSTOMER
Vehicle Make : Subaru
The entire team at AutoNation was helpful and professional. They kept me informed with the repairs on my vehicle and promptly told me when it was finished so I could arrange a time to pick it up.
1/22/2016
Diana U. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the outstanding communication and customer service proved by Jovan Canton! A Jovan
1/21/2016
Jaime L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The customer service I received while my car was being repaired was not what I would have expected from your establishment.
1/19/2016
Chris C. VERIFIED CUSTOMER
Vehicle Make : Honda
The attention to knowledge share on status of the project was great!
1/8/2016
Amy F. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience was terrific! I know the team rushed my car and I really appreciated it. It alleviated stress to have it taken care of while I was home and could have my parents help. Thank you so much!!!! The service was outstanding. Amy
12/29/2015
Steve S. VERIFIED CUSTOMER
Vehicle Make : Acura
Greg was great - kept good communications
12/24/2015
****.eleanor Trunk,joseph. VERIFIED CUSTOMER
Vehicle Make : Ford
After a total amount of a little over 7300.00 I couldn't even get an oil change that was clearly due and drove off on a rainy day with a windshield wiper about to fall off slapping around crazy!! Wow it's the little stuff that could've been handle with all the money that was given for the repair I am just really surprised that I couldn't get these two minor things done VERY Disappointed!
Dennica Glass ****-****-xxxx
Eleanor Trunkxxx-****-xxxx
Joe Sykesxxx-****-xxxx
12/17/2015
Theresa C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything was explained to me well & I was treated with respect & kindness. My car was fixed super fast...just before the holiday...so helpful!!
11/25/2015
Larry F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Repairs were perfect. Done very quickly. Very satisfied.
10/29/2015
Babara S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very knowledgeable accommodation and cordial
10/22/2015
Amanda A. VERIFIED CUSTOMER
Vehicle Make : Honda
Looks good as new!! Thanks :)
10/15/2015
Ronald H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Color blends well with the original paint and does not look like a new rear bumper was put on I am pleased with how it turned out.
10/12/2015
Suzanne H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The only thing that I would have wanted was someone to go over the repairs with me. I was just given my key and sent on my way.
9/27/2015
Douglas N. VERIFIED CUSTOMER
Vehicle Make : GMC
Greg was so great. I felt he really worked so hard for us to save our truck and communicated each step along the way. Thank you!
9/19/2015
Susan R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent communication and progress reports. I forgot how nice it is to have good customer service! Car always looks good but I keep coming back because of the professional quality customer service. Thank you.
9/16/2015
Sherry B. VERIFIED CUSTOMER
Vehicle Make : GMC
Great people and wonderful service..should I need that type of auto repair I will be bringing my car there...thank you