I had to fetch my own vehicle, no one came out to go over the repairs once I got my keys. All of the damages weren't taken care of the first time and there are additional damages to my vehicle while in your care, and now I have to go back to have the remaining repairs done as well as the new ones, and it's a huge unconvienence to me since I will again be without a vehicle.
12/17/2015
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your courteous and timely service. My car looks great.
12/13/2015
Arnold D. VERIFIED CUSTOMER
Vehicle Make : Subaru
No Comment
12/10/2015
James A. VERIFIED CUSTOMER
Vehicle Make : Kia
I Iturned in my 2016 KIA Sorento on Nov 17th fora repair that was t take 5 days. The car was completed on Dec 7th. The hold up was a part that held the damaged bumper to the vehicle. The initial estimate was done 2 weeks prior to Dec 17 at which time the parts were supposed to be ordered This should tell u why I am not satisfied with my experience The repair itself was done to my satisfaction and Ron was very helpful upgrading my rental and trying to keep me in the loop during the repair. I probably would not use or recommend your shop
12/9/2015
Patricia D. VERIFIED CUSTOMER
Vehicle Make : Kia
I noticed when I go home that my front bumper repair didn't include the license plate mount, and it was missing a plastic plug thing on from the front. Luckily I still had my old bumper from my accident, so I just replaced those parts myself. It does seem like those things should have been caught however.
12/9/2015
Emily C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Chuck is a fantastic employee at **** Hannah. I haven't gotten the greatest service from Chrysler this year and was nervous about ordering my part from them but Chuck was helpful, knowledgeable and went the extra mile and saved me a trip in by letting me order over the phone.
12/9/2015
Christie N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
am continuously amazed at the smooth job you did matching the paint.
12/3/2015
Joseph T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car looks great, but the communication was lacking from the start. I'm satisfied with the work though. Obviously they do a good job. It took a month to get the car in when I was quoted two weeks. It took two weeks to finish car when it was quoted four days. I understand hidden damage, but they dropped the **** on a couple of repairs until pointed out. I'm the end though they did good work. I would use them again for sure, but I wouldn't expect to trust the quoted times.
12/3/2015
Rebecca C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was extremely courteous and helpful throughout the process
12/2/2015
Todd S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for your communication during the process and working hard to get the job done. Much appreciated.
12/2/2015
David M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Well done,it just took a long time.Thanks for keeping us informed during the process.
11/28/2015
Phyllis S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Perfect and complete satisfaction on my part.
Phyllis S
11/24/2015
Susan M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
We were completely satisfied, with the exception, of waiting thirty minutes before they could get our car unblocked, to give it to us.
11/19/2015
Patrick T. VERIFIED CUSTOMER
Vehicle Make : Ford
A part on my truck was damaged while in shop. Once that is fixed I will let you know how I feel. Overall I am pretty happy, not the first time I have used Hanna collision center.
11/19/2015
Heather M. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was sitting at your collision center for a week getting worked on for a dent. My car battery died while I was grocery shopping right after picking the car up. When I called the first time a guy said no one could come jump me because all the shuttle drivers were at lunch. I was unable to find someone to jump me in the parking lot of the grocery store so I tried calling **** Hannah again. Someone else answres(a woman) and she said she would put someone right on it. She sent Anyhony to jump my car. He arrived fast and fixed the problem. So sort of an annoyance(the lack of help) the first call but thanks for the second call. Nice job.
11/18/2015
Carmen A. VERIFIED CUSTOMER
Vehicle Make : Honda
I really get great help when I use this collision center. Today Ron was very helpful. The front desk staff is very helpful
11/17/2015
Anthony &. VERIFIED CUSTOMER
Vehicle Make : Honda
Tyler my service man was great!!!
He got hold of my insurance for me so I did not have to pay any deductable.????
11/15/2015
Lili T. VERIFIED CUSTOMER
Vehicle Make : Honda
Really friendly and always keep me posted, I would recommend my family or friends to this place
11/13/2015
Merelei G. VERIFIED CUSTOMER
Vehicle Make : Kia
Very pleasant experience, from first phone call to pick up of our vehicle. Amazing customer service from, Kelly, Matt, Corey and the gentleman who first gave me an estimate, forgot his name. Thank you all! You all get a 10!!!
11/13/2015
Tammy C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Prompt quick service with a repair done correctly.