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Real Reviews from VERIFIED CUSTOMERS
Robert Z. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
There were a couple wires and sensors that were not plugged back in and I found a razor blade on the top of the car... But besides those minor issues? It was perfect and looks good.
3/11/2016
Erik M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Exelent
3/11/2016
Kevin L. VERIFIED CUSTOMER
Vehicle Make : Honda
Hannah Collision Center did an amazing job. My van looks brand new again, and it really didn't take them that long. They kept me informed on the process by sending me emails to let me know how things were going and about when they thought it would be done. Thank you for doing a great job. Kevin & Becky Litterell
2/29/2016
Jerald G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Was quick and courteous. Happy it was done three days early. Thank you!!!!appreciated the interior cleaned while was there.
2/28/2016
Jeff B. VERIFIED CUSTOMER
Vehicle Make : Honda
I asked for some other body work to be done along with the accident repairs. It wasn't done.
2/28/2016
Laurel B. VERIFIED CUSTOMER
Vehicle Make : Dodge
There is a serious issue of the bumper that was replaced not lining up! When I pointed it out the technician said he noticed it but there was nothing he could do about it! The job was dumped on him he said! I made this appointment 3 weeks ago! And dropped it off Thursday so you would have ample time to get the new bumped on correctly! I will be calling and bringing the truck back on Monday to be repaired correctly and was informed I would have a rental car until the repairs were done correctly!!
2/28/2016
Eldine F. VERIFIED CUSTOMER
Vehicle Make : Honda
TIM was very helpful andnthenjob was completed as sceduled. All personell I dealt with were very proffesinal.
2/27/2016
Leah Marie. VERIFIED CUSTOMER
Vehicle Make : Kia
Wonderful service????
2/26/2016
Charles H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent workmanship & customer service.
2/25/2016
Donna B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job!
2/21/2016
Dana D. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car was in good hands with constant updates and Matt Parker was very helpful and respond quickly to any concerns or question I had.
2/20/2016
Vaden.jane Vaden,michael. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Rental car never came then closed.....luckily got a loner car from Honda but when I drove all the way back to return no one knew what was going on so they told me to keep the car......major miscommunication. I was anxious about charges with this loner car....finally got a rental. When my car was ready to pick up air bag light was on and waited 2 hours to get it fixed and then was told to go back to rental until fixed. A lot of back and forth w driving and figuring out plan w work schedule very stressful.
2/18/2016
Wynne L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Kinda a loaded question- I am totally happy with the folks I interacted with- my car seems to be runnin alright at the moment- I have not put it through the paces- heat- ac- headlights etc- that will take a week or so of driving and discovery- one thing- since you are looking for "complete satisfaction" is that upon receiving my car back from about 3 weeks of work - it was moldy and smelly- actually mold from being closed and wet for so long- so cleaning or being aware of that problem-- would be the extra step. Prob not a factor in other parts of the country but really a problem for lots of cars here in the nw- perhaps proactively treating cars that are on your watch ?? Just suggestions - perhaps offering a detailing service option upon receiving car back? I would have paid for that.. Thanks
2/12/2016
Patricia P. VERIFIED CUSTOMER
Vehicle Make : Kia
You delivered as promised--my Kia looks just great! I got my ride back a day earlier than I hoped. Mike Roy was a terrific contact person for me. He kept me informed daily about where in the process my rig was in the repair and painting process. I would definitely use their services again if the need arises ( I hope it doesn't!) Trust **** Hannah Collision Center with your body repair needs.
2/12/2016
Kyle C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It took approx **** month to complete my vehicle, ordering parts included. Good communication on the service mans part (Tyler).
2/11/2016
Terry C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Professional, courteous, when promised, little disappointed with vinyl Hood scallops not same as original. Some flaws in paint,
2/11/2016
Michael L. VERIFIED CUSTOMER
Vehicle Make : Pontiac
I give Tim a 10 for top notch service. I am completely satisfied with the way he handled every thing from beginning to end.
2/9/2016
Lorri D. VERIFIED CUSTOMER
Vehicle Make : Honda
It took **** month to get my car in I was not called back when I left messages When I picked my car up it was hurried did not go over what they fixed etc. My husband found several scratches on the lens and paint they had to be buffed out while we waited which made me late to work. The trunk release was not replaced and looks to be damaged and does not consistently work. I had a flat tire shortly after leaving. There is a screw in my tire. My car does not drive right pulls to the right It is so loud when driving, there is a loud humming noise like all the windows are down. It did not sound like that before the accident or even after the accident but now after being fixed it drives bad and very loud. Not happy at all.
2/7/2016
James M. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs not done correctly or completely.
2/7/2016
Troy P. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair job is fantastic however a plastic cover and some panel clips were left in the car and I am not sure what to do with them, but other than that very satisfied. Thank you
2/5/2016