The reception folks and Matthew were great. Matthew explained everything very well. I felt listened to. The repairs seem to be good. You are way overloaded and it took a long time to get the vehicle in. I also appreciate your coordination with Enterprise for my rental car return.
3/22/2017
Gary C. VERIFIED CUSTOMER
Vehicle Make : Kia
I asked that my car be inspected for frame damage and possible engine damage and was told that was not necessary. The process was rushed and the customer service was poor at beat. I bought this car from **** Hanna kia and won't be back.
3/18/2017
Suresh A. VERIFIED CUSTOMER
Vehicle Make : Honda
Took long time.
3/18/2017
Karla A. VERIFIED CUSTOMER
Vehicle Make : Kia
Matthew & staff kept me fully updated on car repairs. The car was hit 4 seperate times back in Dec. during the first snowstorm. Although it took over ****.5 months to have work completed, I was always kept in the loop & care was taken to get the job done correctly & completely. I chose **** Hannah for my collision work, because I bought 3 cars from **** Hannah Kia & always had excellent customer service for each seperate purchase. Loyalty & trust deserves loyalty back...Thank You **** Hannah!!
3/16/2017
Richard R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything was handled quickly and professionally. They even went above and beyond when I left something in my car. I'll definitely choose you guys again.
3/15/2017
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Kia
The car looks great
3/15/2017
Linda J. VERIFIED CUSTOMER
Vehicle Make : Kia
I would definitely recommend this company
3/12/2017
Edward S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Lack of follow through by my service advisor.
3/12/2017
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for a job well done!
3/11/2017
Ines M. VERIFIED CUSTOMER
Vehicle Make : Subaru
The finish date promise a was perfect,thank you very much.
3/11/2017
Pam S. VERIFIED CUSTOMER
Vehicle Make : Honda
Matt was very professional, he let me know what to expect. I received an emissions recall on my vehicle,
so I asked him to take my car over there when he was done with his repairs. He did exactly as I asked and I picked my car up on time and it looks like new again.
Your owe team in the collision center was great!
Tell them thanks for me! Pam S
The shop did a fantastic job repairing our 2015 jeep.iteven looks better. Will recommend the shop to anyone.
3/8/2017
Lemeli S. VERIFIED CUSTOMER
Vehicle Make : Subaru
All the repairs didn't get done. I told the service tech and he ok me over the phone that it was taking care of it. When I pick up the car on Saturday it wasn't done right. So now I got to take back and loose time. I need to talk to a manager please so could taker off it My # is ****-****-xxxx
3/6/2017
Vinod S. VERIFIED CUSTOMER
Vehicle Make : Honda
Fantastic customer service! Thank you so much
Vinod S
3/6/2017
Theodore P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job! Every detail was completed perfectly. The car is so quiet now, I think I'm driving a new car, not a 10 year old automobile.
3/5/2017
Ann Marie. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car was finished in a timely manner! Thank you!!
3/4/2017
Carrie O. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent job guys. ????????????
2/28/2017
Deborah H. VERIFIED CUSTOMER
Vehicle Make : Honda
The team was friendly, helpful and NICE! Myou car was done ahead of schedule, it was washed, waxed and detailed! Beautiful, I thought I got a brand new car. Great job!
2/25/2017
Chad Newton. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck was super dirty inside when I picked it up, the drivers door sticks, the seat belt lite stays on even when buckled, the gas door has gouges in it, it feels as if there is over spray on the tail gate, the head lights seam to be scratched. Not Happy
2/24/2017
Sabrena O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
There were small paint spots, not sure, but white in color, on the body of my colored car after it was repaired that were not there before; some sort of came off if I scratched at them a bit, but others are more stubborn. I was not happy with that.