Communication and updates from Andrew through the process was great. He and his team were able to get the car in and finish repairs much sooner than original estimate.
7/25/2017
Zack H. VERIFIED CUSTOMER
Vehicle Make : Subaru
I really enjoyed getting updates via text about my car. The employees were friendly and worked quickly. My car was even washed, and vacuumed when I picked it up! Wow! It looks new!!!
7/21/2017
Kelsey V. VERIFIED CUSTOMER
Vehicle Make : Subaru
Nice job
7/19/2017
Barbara G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Noah was great to work with. Professional and competent
7/19/2017
Mary A. VERIFIED CUSTOMER
Vehicle Make : Kia
The new number corner is damaged
7/17/2017
**** K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Keep doing what u r doing.
7/8/2017
Calvin S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was told that my truck would take a week to be finished with the repairs. It took about 3 weeks, so I had to pay a lot more for the rental then I anticipated. Other than that, service was great.
7/6/2017
Melanie B. VERIFIED CUSTOMER
Vehicle Make : Pontiac
It took too long to get my bumper repaired. I didn't get regular updates. A piece was missing from the bumper that I have to get installed later. Also, my name wasn't used for the claim.
7/6/2017
Misty Y. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The only problem I had was the front desk gal was so mean to Max (pretty sure that was the Allstate liaison). I was appalled at how unprofessional she was. So far by the looks of things the car looks good.
7/1/2017
Mary-jane T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very nice staff......
6/30/2017
Wellness 2000,. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall a satisfactory experience. Only suggestion would be that if assigned Appraiser unavailable, someone else should be able to access records to answer a question.
6/26/2017
Saundra S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for your work and for cleaning my car.
6/25/2017
Riley N. VERIFIED CUSTOMER
Vehicle Make : Dodge
Loved the constant updates via text. Was really helpful knowing where my car was in the repair process.
6/25/2017
Christian R. VERIFIED CUSTOMER
Vehicle Make : Dodge
There was a couple of defects when assembled the headlights and moldings will need to return on Tuesday to finish the work.
6/24/2017
Robin L. VERIFIED CUSTOMER
Vehicle Make : Jeep
I knew that you would do a great job of repairing my car. I wish working with the insurance company had been like working with you. The insurance company actually tried telling me that I could not take it to you for work until it was seen at one of "their" sites and that you did not have adjusters. Thanks for returning my car back to showroom a appearance.
6/24/2017
Don J. VERIFIED CUSTOMER
Vehicle Make : Jeep
The repair looks great and your updates were regular
6/23/2017
Joseph G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Took too long to repair. Status emails stoped for several days. Got phone call to p/u car. Walking to shop I saw car. The windshield was shattered. Mgr ordered it be replaced on next day. Very inconvenient! I lost time, money and an opportunity to go white- water rafting. Sad, labored experience.
I would not recommend the DH Collision Center. (Would you?) Suggestion: be professional, be accountable, and then be "nice."
6/22/2017
Tom H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Friendly/ car looks good
6/22/2017
Yim.younghwa Kim,sangcheon. VERIFIED CUSTOMER
Vehicle Make : BMW
Wish your repairing could be faster!
6/20/2017
Jane W. VERIFIED CUSTOMER
Vehicle Make : Kia
I loved the communication and updates. I love knowing how things are going. Great job. Ty