Tyson delivered unparalleled customer service and worked to ensure the work was completed in a timely manner. His professionalism far exceeded any expectations I had when faced with bringing my vehicle in for repair. Tyson’s decision making skills were conducive to the situation and he should be commended for his work. It is in my opinion that Tyson will likely seek employment elsewhere if this company doesn’t provide him with further opportunities to grow with the company. (2016 blue WRX bumper/grill damage)
3/16/2018
Christa A. VERIFIED CUSTOMER
Vehicle Make : Subaru
The insurance company had a hard time getting in touch over the phone, but once I connected everyone over email everything went smoothly! Mercedes was especially helpful.
3/7/2018
Brandi H. VERIFIED CUSTOMER
Vehicle Make : Honda
Process was easy from start to finish. I really appreciate the frequent phone and email updates. My car looks brand new again. Thank you!
3/5/2018
Bradley.tammie Ritch,terry. VERIFIED CUSTOMER
Vehicle Make : Dodge
My vehicle was NOT fully repaired on 3/2. The vehicle is still with you.
3/4/2018
Garn F. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for checking our car 2 times to see how much it would cost to fix it.The insurance wouldn't fix it so it was totaled.
3/3/2018
Michael G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I have had my 2015 Jetta repaired on two occasions with **** Hannah, both times your team did a fantastic job.the repairs were done in a timely matter, and both times I was quite happy with the outcome. In addition you have a great team both Mercedes and Matt treated me in a professional and curtious matter and kept me updated on my cars progress. Thanks you guys! Please keep it up and give them two a raise they deserve it.
Michael G
3/2/2018
Julie T. VERIFIED CUSTOMER
Vehicle Make : Honda
All staff involved were extremely helpful. And consistent excellent communication about status of acquisition of parts & progress of repair. Many thanks!!
3/1/2018
Heidi D. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly Staff and Excellent workmanship.
2/27/2018
Brett H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Nice job on the main repair, however failed to replace the bumper corner guards. Now I have to take it back a second time to get them installed.
2/21/2018
Rebekah S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very satisfied
2/20/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Dodge
FOUR MONTHS to fix damage caused from a blown tire. Initial estimate of repair of $3500 turned out to be $13,300. Lack of communications. I had to point out damage that was missed, which added an additional month+ to the work.
2/20/2018
Amanda M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Stacy in the Collision Center made the experience incredibly easy and seamless. So seamless that when dropping off our rental and picking up our perfectly repaired VW, our 11mo old never even woke up from his nap. We experienced great communication throughout the process. Thank you Stacy!
2/17/2018
Abhishbic U. VERIFIED CUSTOMER
Vehicle Make : Subaru
It took one full for just a bumper replacement. Could have been better.
2/14/2018
Noggle.christopher J. VERIFIED CUSTOMER
Vehicle Make : Ford
I had the best experiance ever. There the best!
2/14/2018
David G. VERIFIED CUSTOMER
Vehicle Make : Mazda
The original estimator didn't explain how the the estimate works so there was a little more out of my pocket than expected. Stacie was awesome.
2/10/2018
William B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent, courteous, and caring.
2/6/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was nice, but nothing got done until we called to check in/complain. The GM was communicative which we greatly appreciated, but it felt like every step had to be asked for or even pushed for - even with the extenuating circumstances. And there were a lot of excuses.
2/4/2018
Roberta G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thx for making my visit easy .
2/3/2018
Carlos T. VERIFIED CUSTOMER
Vehicle Make : Kia
The 2016 Kia Sportage LX was purchased at the **** Hannah Kia Dealership. Unfortunately it was in an accident. The car was repaired as good as new with a lifetime warranty on the repairs. What more can I ask for. Timothy Foskett was my point of contacting supervisor on the repairs. Thank you very much. I will recommend **** Hannah Collision repairs to any one who was in my situation. Thank you **** Hannah and thank you Timothy Foskett and all the people I came in contact with at the center. You were all very polite and caring.